Tech Forum Archive

Cannot get to tithing slip to pay online

4 postsstarted by tprybylinski 1,648 viewsoriginal topic

tprybylinski
New Member
#1
Every time I try to pay my tithing online the system loops me over and over again, asking me to put my email address in over and over and then telling me I'm "timed Out". I've made sure all my information is complete and accurate. I can get to anything else on my account such as the Ward and stake calendar but not donations. What can I do?
jdlessley
Community Moderators
#2
Go to ldsaccount.lds.org and look in "Contact Settings" to make sure you have a valid e-mail address there. If you have logged onto LDS.org you can click the link "Account Settings" under "My Account" to get to your LDS Account settings page to make the changes.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
russellhltn
Community Administrator
#3
I believe as part of entering your email address, the system will send a confirmation email. That verification has to be completed before the on-line donation system will work for you.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
florence132@windowslive.com
New Member
#4
Having trouble