tylerlyb wrote:But when I look at our ward missionary accounts, I don't even see an account for this couple. I'm sure I am completely lost on this. Clerk finances is not something I'm very experienced with.
A LOT of folks don't understand how the ward missionary accounts work, so you're not alone. But the most basic thing is this: The ward is ultimately responsible for financial contributions to support the missionaries serving from that ward. For the younger missionaries, the families of those missionaries usually donate the $400 per month which church headquarters takes from the ward. But if the family can't and/or won't keep up their donations then the ward still covers that $400 expense.
When a family moves to another ward while they have a son or daughter serving as a full time missionary, the financial responsibility (say, $400 per month) does NOT move to the new ward unless and until the Bishops of the wards communicate and agree to transfer that responsibility. Then they contact church headquarters to make the change official (and this can be retroactive if the change didn't take place right on time). Church headquarters can then transfer money in and out of the ward missionary subcategory to reflect the correct responsibility.
Now, in the case of this senior couple, it makes sense that there would be no subcategory for them in your ward's missionary accounts because their service was finished before they went to your ward. Any excess funds would remain in their previous ward and Church Headquarters would probably not agree to set up a subcategory in your ward if the couple is no longer serving and/or is not scheduled to serve as full time missionaries.
My suspicion is that the money is still in the previous ward's missionary accounts. Perhaps the previous Bishop has already found a use for it there. And it would be easier to deal with this situation if the donor agreed to just let the previous Bishop find a use for that money in his own ward (meaning that you wouldn't have to do anything else about it). But it would be nice to know for sure what has happened. Again, it makes perfect sense to me that the money may never have been "transferred" to your ward. However, as aebrown stated, if it did come into your ward's missionary fund it might have been put into the "ward mission fund" rather than any sub-category with a person's name on it, so that's a good place to look first.
My real name is Greg Anderson.