Tech Forum Archive

Adding a spouse

2 postsstarted by devindmcclellan 753 viewsoriginal topic

devindmcclellan
New Member
#1
Recently a member was married when we added her to the household I am unable to add her as a spouse it just shows other. I can't find where to make her his spouse and vice Versace. What am I doing wrong?
russellhltn
Community Administrator
#2
The system will automatically determine if it's "spouse" or "other" based on if they match the "spouse" listed. For some reason this sister is not matching the information listed on the HoH. Has her marriage been recorded on his record? Marriage and household groupings are two very different things.

Once you get things fixed, you may have to remove and re-add her to the household.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.