Tech Forum Archive

Calendar never loads on my iPad

7 postsstarted by BarryHill 1,693 viewsoriginal topic

BarryHill
Member
#1
My iPad loads everything on every site I have ever visited including every other part of LDS.org but when I try to load the calendar it perpetually hangs with the "spinning wheel" and never fully loads the calendar. I am running iOS 9.2

As stake executive secretary this is a huge problem. Any ideas?
russellhltn
Community Administrator
#2
Are you able to pull up the calendar on another computer?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
BarryHill
Member
#3
Yes, I can pull it up on my old desktop, my new laptop, and strangely I just pulled it up on my wife's iPad a few minutes ago with the same iOS version and connecting to the same wifi.

I powered down etc but this has been an issue ever since my new calling 2weeks ago.

Thanks
Barry
sbradshaw
Community Moderators
#4
Do you have Private Browsing turned on in Settings?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
russellhltn
Community Administrator
#5
If it's working elsewhere, then it's something about your iPad. Private Browsing is a good place to start.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
BarryHill
Member
#6
Bingo! That was it. I am a bit embarrassed to say I have owed iPads for years and am relatively tech savvy, and never knew that specific toggle existed. It took a little head scratching to find how to change it but as soon as I did, the calendar finished loading.

You guys and this forum are great. I tell all clerks, bishops, and others that the most valuable peace of advice I can give them is this website address.

Thanks!
sbradshaw
Community Moderators
#7
Glad to hear it worked! Thanks!
Samuel Bradshaw • If you desire to serve God, you are called to the work.