Old Testament Download Error

3 postsstarted by ssmethurst 1,316 viewsoriginal topic

New Member
#1
Hi there,

I've been running the Windows 8 version of the Gospel Library but my machine upgraded to Windows 10. Since it upgraded, I can't download the old testament. Everything else works fine, but I get an error message when I try to download the old testament book.

Is there a way to fix this? That's a fairly significant book to be missing.

Thanks!

Stacey
Member
#2
What I did to fix it, was to right click on the book and then select remove. (on touch based devices, it would be the "tap and hold" function) Once it was removed(from being locally downloaded), I then selected the book and it downloaded just fine.

Hope that helps,
Senior Member
#3
Carsonm,

Thank you for your insight. We've noted that closing and reopening the app, then redownloading the problem content also works. Your additional information may help us to track down the cause of this bug. We believe we it is related to updates in the content having the issue.
Learn more about Gospel Library for Windows 10 Beta at the link below:
https://tech.lds.org/wiki/Gospel_Library_for_Windows_10