YW leader can't see Personal Progress Summary

We have a sister called to a custom calling: Personal Progress Specialist, in the Young Women Class Advisers category. When she logs into her account, she goes to the Personal Progress page and expects to see a Leader Summary option on a menu (as a ward clerk, I can see it). However, it's not there. I was told by a previous clerk that for this to work, she has to have only a single calling (this sister has multiple callings), but this explanation sounds bogus--it's common for people to have multiple callings and I can't believe authorizations would implemented so poorly.

Things I have tried:
* Moving the calling to the YW Presidency category. Didn't seem to work.
* Adding her as a Beehive Assistant Adviser. Doesn't seem to work (but how much time do I need to wait for this to propagate to all church sites?)

Next I guess I'll remove all her other callings and see if it works, but this would be unfortunate if it worked. Callings need to be accurate in the system.

Thanks for any help.

Short answer - Custom callings have no rights of access to anything online!

But why can't she see it even when I make her a Beehive Assistant Adviser?

pepethecow wrote:But why can't she see it even when I make her a Beehive Assistant Adviser?

I'm not familiar with the calling, so don't know what that entitles access to.

As an aside, some callings can take awhile to work there way through the system.

I'm sure someone else, in the forum, will come along with better insight than mine!

pepethecow wrote:But why can't she see it even when I make her a Beehive Assistant Adviser?

Is it a standard calling? She needs to have a standard calling to see anything, and then the calling needs to give access to what she wishes to see.

She can have more than one calling, but one of them needs to be a standard calling that will grant access to the information.

The list of standard advisors that have access can be found here.

Generally, I'd allow 48 hours from the time the standard calling is recorded before being worried that access is not working.

Just for edification for others reading this thread, the list of leaders who can see the leader summary page is found here.
Access is not immediate after the calling is entered into LCR. It takes a while for the calling update to have the permissions spread to the appropriate sites and applications. It should not take longer than two days.

Ok, that list of callings is very useful. I made her Beehive Assistant Adviser this morning. It's still not showing up, but I'll give it another day or so.

pepethecow wrote:Ok, that list of callings is very useful. I made her Beehive Assistant Adviser this morning. It's still not showing up, but I'll give it another day or so.

I'm curious if Beehive Assistant only gives her access to the Beehives. It would seem to be a overreach if it allowed access to all YW.

Every once in a while a function on a Church site or app has a problem with someone having more than one calling (for example, it might only use the first calling it sees), but usually the problem is that a person isn't assigned to the correct calling or was just added and it hasn't propagated yet.

Biggles wrote:Short answer - Custom callings have no rights of access to anything online!

This is the second time I have had a 'custom' callings access issue in the last month.

Honest question:

What about delegation? We give 'custom' callings to people in order to help the people in the 'standard' callings delegate, and to help the people in the custom callings grow. I know it is our responsibility to make sure (Handbook 1 quote indicating proper handing of information removed - RH) (Handbook 1 13.8) But what do we do when someone's calling requires them to have access to that information in order to fulfill that calling? Are we just setting them up to fail by giving them that calling? Do I counsel the bishop to not give callings of this nature? (I don't think it is my place to do this).

Right now the only solution I have found that keeps the person's actual calling in the system is to have someone in the YW presidency generate the report and either email or hand deliver the report to the individual. I can identify at least three issues with this. First, it creates a dependence on the presidency to generate the report (doesn't enable the individual to accomplish their calling). Second, the report may not be up to date by the time it is delivered. Third (and most important), it requires the parties involved to use an outside and uncontrolled channel in order to provide the information.

As a software developer working on an enterprise 'Users, Access, and Security' team, I know custom access is a non-trivial and very difficult thing to support. Both the UX and the technical implementation need to be top notch in order for access control to work. But in the end when it does work it will empower individuals and strengthen the security of the entire church record system.

If I am in the wrong in any way I am happy to be corrected. I would like some direction to the questions above. Thanks!

payne8 wrote:What about delegation?

Some things can be delegated, some cannot. You might want to carefully read Handbook 1 as to when it's permitted. Since this thread is about YW, reading Handbook 2: 10.3.2, I'm not seeing where responsibilities can be delegated. Generally, when delegation is allowed, the Handbook will specify the qualifications of the person it can be delegated to.

There's two ways to give feedback: You can escalate the issue though your leadership, through the stake president to the area authority. The alternative is to use the feedback link in LCR. Just keep in mind that these kinds of decisions are not the decision of the developers or some administrator, but is reviewed by the Brethren.

payne8 wrote:But what do we do when someone's calling requires them to have access to that information in order to fulfill that calling? Are we just setting them up to fail by giving them that calling?

Currently, it would appear so. Like it or not, you're stuck with the system you have.

payne8 wrote:Do I counsel the bishop to not give callings of this nature? (I don't think it is my place to do this).

You didn't say what your calling is, but it would be your place to advise the bishop the facts surrounding custom callings and the issues that creates. It will help him understand the issues surrounding these callings.

Thanks for addressing my questions. I think that is enough for me to move forward.

I was listed as an advisor in every class so that I had access to everyone even though I was called as the Personal Progress coordinator.

rabbott0511 wrote:I was listed as an advisor in every class so that I had access to everyone even though I was called as the Personal Progress coordinator.

This is what we recently did in our ward (assistant advisor), under the Bishop's direction, after I informed him that the custom calling would not grant access to the Personal Progress information.

For the record, Personal Progress advisers have been discouraged for over ten years. The new handbook makes it clear that the secretary, presidency, and advisers are responsible for personal progress.

I don't know as "Personal Progress advisers" has ever been an official calling. Handbook 2: 10.3.3 "Ward Young Women Secretary" says: "She uses the Young Women Personal Progress Tracking Sheet for Leaders to record the progress of individual young women as they participate in Personal Progress and other activities and as they fulfill leadership callings."

Others assist in the actual program, but it looks like tracking is the responsibility of the Secretary.

Are there plans for the church to add personal progress as a standard calling so we will not have to manipulate advisor callings to allow these faithful to serve?

As a community, the church would not tell us their intentions prior to any announcement.

The real question is if this is a responsibility that the YW Presidency can delegate? Simply because some units have created a non-standard calling and found a work-around doesn't make it proper. I'd suggest reviewing Handbook 2: 10.3.2. The calling is unlikely to appear until the Handbook is changed in some way to at least hint at such a calling.

jenny_smith wrote:For the record, Personal Progress advisers have been discouraged for over ten years. The new handbook makes it clear that the secretary, presidency, and advisers are responsible for personal progress.

I don't know the mind of the bishop or YW president - I'm just the lowly clerk and was not included in the discussions. However in our case, I believe the calling was more for the sister who was called than it was for the YW in their personal progress tracking. We have been counseled that everyone needs an assignment and I believe the YW President and Bishop felt this was the proper assignment for this sister at this time. We had not had this custom calling before this and I suspect it will only be a temporary thing.