Member info changes

Know we want members to update info; but can clerks do this if we have all information necessary?

Yes, clerk (other than finance) can update the member's information.

Members can only update their contact information (phone number and email). They cannot change their address.

Is there a protecol for the clerk to follow before they can do that? Or what is the information they need to make changes?

Your information regarding changing their phone and/or email only... Is there notificaiton to someone when this is done by the member?

When any information is changed via LCR, or the Directory, a notice is normally received by MLS at the next send/receive.

1marquisstanley wrote:Is there a protecol for the clerk to follow before they can do that? Or what is the information they need to make changes?

There is no protocol. If a clerk receives reliable information he can make the change. If the clerk isn't sure about the reliability of the information he should try to confirm it and consult with the bishop about what he wants to do (since ultimately the bishop has final stewardship over ward records).

Biggles wrote:When any information is changed via LCR, or the Directory, a notice is normally received by MLS at the next send/receive.

So where is this posted? we are totally on the new system and not with MLS so... where or who receives this notice on next send/receive and where is that?

1marquisstanley wrote:So where is this posted? we are totally on the new system and not with MLS so... where or who receives this notice on next send/receive and where is that?

To my knowledge, MLS hasn't been totally phased out. However, it's probably "clerks only" at this point since most, if not all of the functions the auxiliaries use have moved to LCR.

1marquisstanley wrote:

Biggles wrote:When any information is changed via LCR, or the Directory, a notice is normally received by MLS at the next send/receive.

So where is this posted? we are totally on the new system and not with MLS so... where or who receives this notice on next send/receive and where is that?

No unit can be "totally on the new system" to the extent that they no longer need MLS, since many membership features and all financial features are still not available on LCR. So your unit is certainly still using MLS; your ward clerk (among others) will be familiar with it.

When you do a Send/Receive on MLS, if changes have been made to a membership record via the Directory or LCR, MLS will offer to print a membership update report for that change.

Thank you both! So, I should be able to ask the clerks (executive and membership) for a printed list of changes and it will include those made by clerks and members?

1marquisstanley wrote:Thank you both! So, I should be able to ask the clerks (executive and membership) for a printed list of changes and it will include those made by clerks and members?

Perhaps. There's no requirement to print or keep those update reports, and there's only one opportunity to print them. So the clerks might not have those reports.

1marquisstanley wrote:Thank you both! So, I should be able to ask the clerks (executive and membership) for a printed list of changes and it will include those made by clerks and members?

You can ask, but don't expect much. FIrst, as I recall, it only says that it has changed. Not from what or even to what - just that it changed. And it doesn't say by whom. Secondly, many clerks consider the notices a waste of paper and don't print it. Third, as I recall, the information is one page each transmission - they won't be able to give you a nice compact listing. The best they could do is hand you a big wad of paper (or PDFs) and tell you good luck.

I can't find any specific policy, but it would be prudent to get members' consent before putting their contact information on the directory.

sbradshaw wrote:I can't find any specific policy, but it would be prudent to get members' consent before putting their contact information on the directory.

As sbradshaw stated it would be prudent to get member consent, as in many parts of the world there are strict Data Protection laws, which if not adhered to could lead to the Church open to prosecution. It would also be common courtesy to get the members permission.

sbradshaw wrote:I can't find any specific policy, but it would be prudent to get members' consent before putting their contact information on the directory.

When someone joins the church they grant permission for the church to maintain certain basic records. So no permission is needed to enter an address and at least home phone. However, permission is needed to make the visibility setting in the directory more liberal so that more people can see the information. I'm not sure if it is necessary but it may be good to have permission to add additional cell phone numbers and email addresses that aren't necessarily needed for leaders to make contact with the person.

It is necessary to have permission from parents before entering contact information for minors.

From what I see on my end as a member and from LCR side the view of information seems to be directed by the member; and they can not change addresses, only phones, emails, pictures etc.
The information that has been gathered is from USPS address forwarding, box closures etc. I am only trying to get the records to the appropriate ward or just plain find them. Any suggestions for this problem.

1marquisstanley wrote:From what I see on my end as a member and from LCR side the view of information seems to be directed by the member; and they can not change addresses, only phones, emails, pictures etc.

Clerks can also change this information.

1marquisstanley wrote:The information that has been gathered is from USPS address forwarding, box closures etc. I am only trying to get the records to the appropriate ward or just plain find them. Any suggestions for this problem.

Pass the information you find out to the ward clerk.