nFS question

I got a question last week when I visited the temple about a thing in nFS
which I didn't have an answer.

The problem is the following:
A member has contributed names using TempleReady before the introduction
of nFS in our temple area. The cards were printed and thus nFS puts the
names as on hold as it has been submitted and someone is preparing to
take the name through the temple. All is well except that now the member
has mislaid the temple cards and need to have them reprinted.

So this is the question how one goes about reprinting something contributed
in TempleReady.

Another question is how to discover who has the names on hold. I noted that
my grandmother had been submitted by someone, however I have no way
of finding out who submitted the name.

I can answer the second question. In Knowledge document 103303, the following steps help you determine who has reserved ordinances.
1. Go to http://labs.familysearch.org
2. Click Family Tree. Sign on with your new FamilySearch sign-in name and password
3. Click the Search tab (top right)
4. On the top left there is a button labeled Search by name and an arrow pointing down. Click the drop-down arrow, and select Search by number.
5. Enter the person identifier and then click Search
6. Click on the name of the person.
7. In a small pop-up window, click the Open Folder button on the right side.
8. A new window will appear. There may be a vertical bar on the right side, and you may have to use the bar to see the top or bottom portions of the screen. The top portion shows"Vital Information"; the bottom shows "Temple Ordinances."
9. You will see who reserved any ordinances that show as "In Progress.."

As to the first question, if the person who has the lost cards has the tracking sheet, he can probably take that to the temple and they should be able to reproduce the cards.

If you will claim legacy to your temple ready submissions you then can reprint the cards using nFS. At least this is the way I understand it.

roger

Thx for the informative answers, will try them out.
Here's another question:

I've noted on a few of my families that a person has all of her
baptism, endowment and sealings done. The only one missing
is the initiatory which is technically impossible. I presume this
is due to missing registration at the temple but it would be nice
if there was a way to fix things like that.

mikron wrote:I've noted on a few of my families that a person has all of her
baptism, endowment and sealings done. The only one missing
is the initiatory which is technically impossible.

Was the work done in life or as proxy? Either way, I'd probably send feedback to let them search for the work. But if it was proxy work, I wouldn't consider it "impossible" that it was missed.

RussellHltn wrote:Was the work done in life or as proxy? Either way, I'd probably send feedback to let them search for the work. But if it was proxy work, I wouldn't consider it "impossible" that it was missed.

It was done by proxy

I'd still check. Practices have changed over time. It's possible that in the period the work was performed, that the initiatory and the endowment was done together. Only the endowment date was recorded as it was understood it meant both. But now today as we try to merge all the records into a common computer database, these kinds of problems arise.

Of course if the initiatory was done separately, it's possible that that data hasn't made it in yet. There are reports of gaps. It's also not impossible that someone slipped up and it was never done.

Either way, I think the Family History Department would want it brought to their attention. Off hand I'm not sure the best way to do that, but you can start with the feedback in nFS.

RussellHltn wrote:I'd still check. Practices have changed over time. It's possible that in the period the work was performed, that the initiatory and the endowment was done together. Only the endowment date was recorded as it was understood it meant both. But now today as we try to merge all the records into a common computer database, these kinds of problems arise.

Of course if the initiatory was done separately, it's possible that that data hasn't made it in yet. There are reports of gaps. It's also not impossible that someone slipped up and it was never done.

Either way, I think the Family History Department would want it brought to their attention. Off hand I'm not sure the best way to do that, but you can start with the feedback in nFS.

I've posted the problem in one case, hopefully they'll trigger on that and fix the problem
programmatically and not just fix the database. Otherwise I have a number of more
problems to report (found at least 4 of them so far and am pretty sure there are more).

Marian JOhnson wrote:I can answer the second question. In Knowledge document 103303, the following steps help you determine who has reserved ordinances.
1. Go to http://labs.familysearch.org
2. Click Family Tree. Sign on with your new FamilySearch sign-in name and password
3. Click the Search tab (top right)
4. On the top left there is a button labeled Search by name and an arrow pointing down. Click the drop-down arrow, and select Search by number.
5. Enter the person identifier and then click Search
6. Click on the name of the person.
7. In a small pop-up window, click the Open Folder button on the right side.
8. A new window will appear. There may be a vertical bar on the right side, and you may have to use the bar to see the top or bottom portions of the screen. The top portion shows"Vital Information"; the bottom shows "Temple Ordinances."
9. You will see who reserved any ordinances that show as "In Progress.."

As to the first question, if the person who has the lost cards has the tracking sheet, he can probably take that to the temple and they should be able to reproduce the cards.

I tried it out and it worked like a charm. I already used it another case as well
to find out a person having temple cards ready to be done which aren't needed
any more due to some merges I did.

It turned out to be my sister that had by mistake gotten it recorded when she
was trying it out, She didn't even know it herself that she had done so

Please, see these file: https://help.familysearch.org/kb/Local_Support/en/Consultants/memos/en/Reprinting%20Temple%20Ordinance%20Cards%20112108.pdf.

Using the description listed in the previous post by MorettiDP to get you to the screen where you reprint ordinance cards, you can also do the following:

I discovered that by going to the Temple Ordinance tab in new
FamilySearch, then clicking on "Reprint Family Ordinance Requests and
Family Ordinance Cards", you have the option to choose:
Family ordinance cards for male ancestors
Family ordinance cards for female ancestors
Family ordinance cards for couples

These options list your outstanding family ordinance cards and tell
which ordinances are left to be done. I used these lists to inventory
the pile of ordinance cards I have left to finish. I discovered that
there was a group of 10 females for whom I had done initiatories that
were never recorded, and a couple of other problems which I can now use
feedback to get corrected. Try it! It's great!

Marian Johnson

If you go to http://www.familysearchlabs.org and and look at the FamilyTree program there you can see another way of tracking your Temple reserved names. You log in with your newFamilySearch username and password, then click on the Temple Tab.

I have found that the temple tab in the labs Family Tree doesn't have all of my ordinance cards listed. Some of my older batches aren't in there, and a few of my more recent submissions have missing names, but they are in the Reprint list.
Marian Johnson

Marian JOhnson wrote:I have found that the temple tab in the labs Family Tree doesn't have all of my ordinance cards listed. Some of my older batches aren't in there, and a few of my more recent submissions have missing names, but they are in the Reprint list.
Marian Johnson

If that is the case, I would recommend that while in FamilyTree you click on the feedback link and report that.

I am wondering if any one is running into this, I have a cards that were printed using TempleReady, some of the ordinances were done prior to our temple going live and consequently the ordinance dates show on the Online IGI. However, none of the work appears on NFS. Now according to the KDs the work should appear on NFS, but it does not. I have done this work in various temples so it is not the temple scanning that is the issue. All I am getting from support is that they recognize that some of the work is not appearing on NFS.

This is very frustrating as I cannot enter any of this information onto my pedigree because it will show as not being done. Has any one else encountered this?

I have an entire batch that I processed last March using Temple Ready for which the ordinance work does not show in nFS. Some of the work was done in temples not using nFS and those dates are in the IGI. Some temple work was done in nFS temples and those dates do not show up anywhere. There are shown as "in progress" in nFS and in the Temple tab in the Family Tree at labs.familysearch.org. I have reported this through feedback and was told it was sent to the engineeers. I suggest you also report it. If enough people report these problems, maybe they will be able to pinpoint the source of the problem.

I have also reported the other problem I have which I mentioned in an earlier post in this thread of outstanding ordinance cards which do not appear at all in the Temple tab at labs.familysearch.org.
Marian Johnson