Returned missionaries still showing in online donation

4 postsstarted by brucemmerrill 818 viewsoriginal topic

New Member
#1
How do I remove a returned missionary from the ward missionaries list in the online donation area?
Community Administrator
#2
Has the account been zeroed out? It should disappear on it's own once it's been zeroed for a period of time.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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New Member
#3
Yes, we have them zeroed out, and have been for many months. And yeah, I thought they were supposed to just disappear after a while.
Community Administrator
#4
Does the account still appear in MLS? Either way, I'd suggest calling either the missionary department or local unit support.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.