Clerk Action Required (Patriarchal Blessing Submission)

I am seeing this notice "Clerk Action Required" "The information for (member's name) needs to be updated in MLS" on the Patriarchal Blessing submission site, but gives no further information as to what needs to be done. Several other notices give the action that needs to be taken, i.e. mother's name misspelled, etc. The only correlation I can see is that these individuals have had their patriarchal blessings submitted online. The ward clerk does not do anything with that information, does he?

Maybe there is a missing preferred name that the system looks for?
I'd check the fields for legal name, preferred name, and household name to make sure they're all filled in correctly. It might be good to select all (control-A) in each field and retype in case there are random line breaks, zero-width, or not-displayed Unicode characters that somehow found their way into the field that might be throwing it off. Those are the only things I can think of.

I'm wondering if the data in the Patriarchal Blessing Submission doesn't match the membership record - suggesting there's a correction.

Russell: But it doesn't give any direction as to what the correction needs to be. On others it does tell the specific correction (i.e. birthplace needs to include county, mother's name misspelled, etc.). But there are several that just say "... needs to be updated in MLS" and the only correlation to the notifications on these names to the list of progress of Patriarchal Blessings submitted in the queue is that the status for these members is that their patriarchal blessing has been submitted (completed) online by the patriarch.

I'm having the same issue. Was a solution ever found to this?

Jeremy: I did not find a solution.

Thanks, David.
I ended up calling Salt Lake and they indicated it was a bug that was not fixable on our end, but should be fixed in a future update of the web site.

Thanks for the followup, Jeremy

jeremyjordin wrote:Thanks, David.
I ended up calling Salt Lake and they indicated it was a bug that was not fixable on our end, but should be fixed in a future update of the web site.

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Curiously, I just received an email like this about two weeks ago, 13 months after the original post of this thread. I contacted the Stake Clerk. He contacted HQ and was told it was a bug, and to wait to see if it happens again, and if so to call again on it.

I was robbed and lost my Patriarchal Blessing. Is there anyway to receive it again?

Reginarere wrote:I was robbed and lost my Patriarchal Blessing. Is there anyway to receive it again?

Go to lds.org, click on the drop down list and select "Patriarchal Blessing". It may be on-line. If not, it will walk you though the steps.

Yes, you can sign in to LDS.org, click on "my account and ward" in the top right, and then select patriarchal blessings. It should walk you through getting another copy of yours.

Looks like they still haven't fixed this bug. I got a notification today saying
"Dear Ward Clerk, This is an automated message from the Patriarchal Blessing Submission System. The blessing for ####, #### requires membership updates to be applied to MLS." There are no specific instructions. Very confusing email.

Here is the reply I received May 9, 2018 from the Patriarchal Blessing System Team:

Dear Brother,

You can go ahead and ignore this notification. It appears that it was sent in error. Please let us know if we can help with anything else.

Thank you!

Sincerely,

The Patriarchal Blessings System Team
http://pbhelp.ldschurch.org/language/en/

I just got this exact email. I see nothing in PBSS to correct but did follow protocol as suggested above with preferred name fields.

I just received this message tonight almost 3 years after this original post. I'll probably ignore it. The message provides no guidance.

The online access to your Patriarchal Blessing is the last item under MY Account in LDS.org