Online donations

4 postsstarted by jonward 2015-10-23 18:14 UTC1,611 viewsoriginal topic

New Member

#1
2015-10-23 18:14 UTC

Everyone in my family can make our tithing donations online. However, my husband cannot. After signing in and going to donations, he receives this message: The unit you belong to does not support online donations. Please select the country that you want your donations to go to.

We love that we belong to a unit that receives our tithes but he does not. He, however, doesn't see the humor.

russellhltn

Community Administrator

#2
2015-10-23 18:21 UTC

Have him go to ldsaccount.lds.org. Go to contact settings. Make sure there's an email address in the first field.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

swimmingprince1

New Member

#3
2015-12-16 23:43 UTC

I'm guessing still no resolution on this issue? My son is having a similar problem. Online donations works fine for everyone in the family but him. (And yes, he has a valid [verified] email address in both Email Address and Membership Email.)

sbradshaw

Community Moderators

#4
2015-12-17 05:54 UTC

Does he share his email address with anyone else who has an LDS Account?

Samuel Bradshaw • If you desire to serve God, you are called to the work.