Cdol and lds.org

5 postsstarted by ccordoba24 1,477 viewsoriginal topic

#1
Hi,

Anyone know why cdol wont update a bishops new info? Our bishop changed address and phone number but although I updated lds.org normally a few months ago, cdol still shows the previous address and phone number.

Just wondering out load actually.

Cheers,

:D
Community Administrator
#2
CDOL seems to work with different fields.

The bishop should be able to go into CDOL and change it. It's a bit hidden. Pull up the person in full-screen and you should see "Edit Assignment" in the upper left.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Community Moderators
#3
The bishop can change his phone number. Normally, the ward clerk needs to update the address of the bishop on his membership record. If those things have been accomplished, ask the stake clerk to try an update and then follow up if necessary.
Church Employee
#4
There is additional information stored directly in CDOL. Have the bishop try editing his calling information in LCR. Fields for editing that information will be displayed when editing the calling.
#5
Ok, thanks guys...

I'll start by asking bishop to edit that basic information in cdol and see what happens...

cheers,

:)