Directory Updates

We recently printed off a directory of the RS sisters in our ward and passed it around. We have several that have wrong phone numbers and e-mail addresses. We have a lot of sisters who are not really comfortable with the computer, so we had them write their new numbers and e-mails on the directory. I am serving as Relief Society President, and ward Website person. I used to be able to make those changes, but now I do not have the authority. I am not sure my Bishop is going to want to sit down and make all the changes. With updates will I be able to make those changes, or do I need to go to each sisters home and help them log in and make the updates themselves. The wrong phone numbers are really messing with my visiting teachers. People do not know how to contact each other. Any help would be appreciated.

Thanks,

That would normally be the responsibility of a clerk. There no reason the bishop would have to do it. The executive secretary or a bishopric counselor would also have rights to update contact information but it's really the clerks job and either the ward clerk or membership clerk should do it.

My husband is in the bishopric and he does not have authority to update directory information any more either. Our executive secretary could do it, but he is a little slow on getting things done. (Said in the nicest way).

They may have tightened the rights. If a councilor can't do it, then I doubt if a Executive Secretary can. Find a clerk.

Executive Secretary's do still have some editing rights, unless something has changed since Monday.

Invite the clerk over for dinner with the family. After dinner, pull out the computer and fix some membership records.

Now you are thinking!!

hansenfam wrote:My husband is in the bishopric and he does not have authority to update directory information any more either. Our executive secretary could do it, but he is a little slow on getting things done. (Said in the nicest way).

If your husband is in the bishopric, he can make the change from Leader and Clerk Resources or from Directory.

He couldn't do it from the directory, but didn't know there was a place in the Leader and Clerk Resources. Thanks! We will give it a try.

We may need to clarify what can be changed. Changing phone numbers and emails is fairly easy. Changing the address is another matter. That goes though the ward clerk, assistant ward clerk, membership clerk or bishop. I don't think anyone else can do that. Not even the member.

Maybe that's why your husband doesn't think he can change things.

It worked from his account when we went into Leader and Clerk Resources. Thanks for all the help. Now we will have less excuses to not contact the people we visiting teach!!

I know the issue has been solved, however, I thought that I could provide the following:

A church leader once taught me that

even though the system gives me privileges and I can do something faster than other people, many times is it better to let other people do their calling... yes, it will take longer, yes, you have to formulate your request in a way that makes sense, yes, that person may not do a good of a job as you could on the first try... but when you do someone else's calling it takes away that person's ability to be blessed by fulfilling their calling. Asking clerks to update membership records blesses the lives of the clerks.

I'm not trying to tell other people how to do things (especially since I'm not your ecclesiastical leader), however, I appreciated the feedback that I received when it came to getting things done. I'm now trying to hand-off requests to others instead of doing everything myself.

Thank you~!

When the poster mentioned that her bishopric-member husband couldn't make changes in the directory, I wonder if it's the same thing I'm experiencing. I'm a stake clerk and have always had the ability to add/modify any member's phone number or email address in the directory. Beginning a couple of months ago, I can still access the edit screen in the directory, but if I modify any personal contact information nothing actually changes. Interestingly, I can still modify the household phone number and email address. Since I don't have editing rights in LCR, I'm kind of stuck as far as personal information goes.

I seem to recall a bug, I don't remember the details, where you can make a change, but if you go back and look - it didn't change. Until you exited and came back in. Apparently the page was pulling from a cache somewhere that hadn't been updated.

In short, the edit really did work, but tripped up those who wanted to make sure it took.

I wish that were the case. I just now made a couple of changes, signed out, and completely closed the browser. When I signed back in, nothing was changed.

I need to correct my earlier post. I said that I could update household information but not personal information. However, I tried updating some household information tonight and that also did not work.

What is your calling? Sometimes the problem is the GUI allows something the back end won't.

Stake clerk. But the thing is that I could edit just fine until a couple of months ago.

mtwerner wrote:Stake clerk. But the thing is that I could edit just fine until a couple of months ago.

Someone might have changed the access tables. I'd think that stuff would be a ward-level function. Someone may have decided there were too many cooks in the kitchen and kicked a few out.

I'm a STS and I used to have access as well, but that disappeared quite awhile ago.

The system won't allow me to update my photo, as it gives me a message saying that it doesn't support Mozilla. I am actually using IE 11. Any ideas?

kaynay11 wrote:The system won't allow me to update my photo, as it gives me a message saying that it doesn't support Mozilla. I am actually using IE 11. Any ideas?

Where are you getting stuck? I'm using IE11 and can get as far as selecting a file. (I didn't want to go any further.) If I switch on compatibility mode, the site complains about my browser before I get to anything.

I made the "Feedback" suggestion on LDS.org today to place a "Suggest Edit" link to the top of every family or member contact page. The user would enter the suggested edit and the item would be directed to the ward clerks and remain a nagging action item until cleared. It would be great if a confirmation of sorts could be sent to the member suggesting the edit that the edit was accepted or declined (like google map maker community does).

Because it is frustrating to not be able to edit contact information when you know it is wrong. I currently try to send a a text or email to the clerk as soon as I come across some incorrect information. This correspondence is outside the church's information system, and most people won't take the time or will forget before Sunday, or the information will get to a clerk, but the clerk will forget.

So I'm crossing my fingers that my suggestion will get some valuable coding time.