PM seems to be broken on the forums

3 postsstarted by mevans 2015-09-10 14:59 UTC2,513 viewsoriginal topic

Senior Member

#1
2015-09-10 14:59 UTC

I'm unable to send a private message on the forums. When I send one, the page just hangs and the message doesn't seem to go through. Can anyone else send a PM?

lajackson

Community Moderators

#2
2015-09-10 15:55 UTC

mevans wrote:I'm unable to send a private message on the forums. When I send one, the page just hangs and the message doesn't seem to go through. Can anyone else send a PM?

The PM system broke with the software update and has not worked for me since. I get taken to an Error 500 page.

aebrown

Community Administrator

#3
2015-09-10 20:39 UTC

lajackson wrote:The PM system broke with the software update and has not worked for me since. I get taken to an Error 500 page.

Behind the scenes, everyone is receiving a 500 error when they try to send a PM. Whether your browser reports a 500 error in a way that you can read it or simply shows a blank page depends on your browser.

Questions that can benefit the larger community should be asked in a public forum, not a private message.