membership records with address/phone unknown process?

[b]I want to request the process documentation for how to process membership record removal when the address, phone and email address is unknown?[/b]

I was a membership clerk about 20 years ago and at that time there was a 6 or 7 step checklist process to determine the current address, phone contact information.

I was looking on the website and clerk resources on-line lds.org to see if there is a similar checklist as in old times. This is because I recently was called as a membership clerk and receive request from time to time to move membership records for people who have moved away. Some of which no longer have valid address, phone or emails.... etc.

I just don't want to send the records to Salt Lake as that seems like a black hole in terms of getting the record updated or determining the new information.

Thanks,

Ben B.

This may help:
https://tech.lds.org/wiki/Locating_members

bjb40558 wrote:I want to request the process documentation for how to process membership record removal when the address, phone and email address is unknown?

I was a membership clerk about 20 years ago and at that time there was a 6 or 7 step checklist process to determine the current address, phone contact information.

In addition to the link drepouille posted, the actual checklist was in MLS itself, and I suppose it has moved to LCR, although I have not yet heard.

lajackson wrote:In addition to the link drepouille posted, the actual checklist was in MLS itself, and I suppose it has moved to LCR, although I have not yet heard.

I was going to say the same thing, but I didn't want to say anything I could not verify through personal experience. But I am pretty sure others have said that MLS lists the steps.

drepouille wrote:

lajackson wrote:In addition to the link drepouille posted, the actual checklist was in MLS itself, and I suppose it has moved to LCR, although I have not yet heard.

I was going to say the same thing, but I didn't want to say anything I could not verify through personal experience. But I am pretty sure others have said that MLS lists the steps.

The checklist appears in LCR when you choose "No" for "Is the current address known?" when moving a membership record out.

mfmohlma wrote:The checklist appears in LCR when you choose "No" for "Is the current address known?" when moving a membership record out.

You can also save your progress if the steps have been partially completed but you are not yet ready to move the membership record out of the ward.

scgallafent wrote: You can also save your progress if the steps have been partially completed but you are not yet ready to move the membership record out of the ward.

Wow! Now there's a terribly useful undocumented feature that I've completely overlooked. Nice!

Thanks all.

One last related question.......

Is there a manual for LCR that I could download from lds.org somewhere ? I would like to read up on it.

bjb40558 wrote:Is there a manual for LCR that I could download from lds.org somewhere ? I would like to read up on it.

No, but there is a Help Center with lots of good information. It is worth the time to browse through it to see what is there. It is basic stuff, but most of the basics are there.

Hit Record Keeping on the left side, then the two main Finance and Membership links will take you into the details of what MLS and LCR will do in those areas.

Note that not all Help topics are available or visible unless you log in with your LDS Account first.