Calendars not allowing edit

Hello,
We seem to be having an issue as of last week. Events that are entered onto our stake calendars are not editable. I have tested this in multiple browsers; Chrome, IE and Firefox. The behavior is as follows:

1. Create event in a calendar save the event.
2. Select the link on the calendar and then select "Edit Event Details and Location"

The link is active, but upon clicking it, the pop-up does not come up. There is no pop-up blocker warning or any other indicator in any of browsers. The workaround is to delete the activity and then recreate it with the additional info. I am the stake clerk so I have administrative privs; so that is not the issue.

Is anyone else seeing this problem?

mcg30916 wrote:Is anyone else seeing this problem?

I am a STS, so I have similar rights to our stake calendars. I just tried it, and it worked fine for me. I was able to get into the editing screen.

i should have mentioned that this is a created calendar - not one of the default LDS.org provided ones. I tried clearing cache, disabling pop-up blockers, the issue seems to be in the calendar itself.

mcg30916 wrote:i should have mentioned that this is a created calendar

Yes, my test calendar is a "created" one as well.

mcg30916 wrote:not one of the default LDS.org provided ones.

The calendar itself had no default calendars. There is a wizard that will create a common set of calendars, but that's as close to "default" as it gets. So I doubt if there's any technical difference between the two. Any differences are more likely based on when created (now or years ago). I didn't create a new calendar as part of the test.

Yes, I am having a similar problem. I can get to the window to edit the event, make the changes, etc. However, when I press "Update Event," nothing happens. There is no pop-up that asks if I want to edit just this event, or future events, etc.
Is tech support working on this problem, do we know?

By the way, I should state that I just updated to Windows 10 about a week ago. Could my problem be related to that?

It is not windows 10 as i have experienced the problem on several windows 7 computers. I sent my browser header info to tech support and they were able to replicate the problem. No eta as to when it will be fixed yet though.

I will post when I hear more

If the popup is not coming up, we have a problem we are trying to fix where users are trying to double-click on the event and that causes the popup to stop functioning for the event. Single click should be used, but we are trying to make it work with double click too.

We also detected a problem involving repeating events. If you have a repeating event associated with a building/room, if you try to update that event for the entire series, it just returns you to the create screen and your update hasn't been saved. You can make the change for individual days in the repeating event.

Both these problems are on our hot list to fix and we hope to have it in our post-general conference release.

Dave Crockett - calendar product manager

It could also be due to a bug that allows calendar administrators to schedule locations/rooms without 'This location can be scheduled by Wards and Stakes' option checked for a specific building. If the problem events are tied to a location this may be the problem in your case.

SOLUTION: To fix this,
1. Click the gear, and select 'Location and Rooms' from the dropdown.
2. Select the building from the left column.
3. Click 'Edit' in the main window.
4. Check 'This location can be scheduled by Wards and Stakes'.
5. Click 'Save'.

This does not affect repeating events, apparently. Whether 'This location can be scheduled by Wards and Stakes' is checked or not, repeating events can still be edited. Or at least the edit window comes up; I haven't tried to save any changes after that.

We do not have this option checked nor do we want to. We have 4 wards plus the stake in the building. It needs a scheduler in control and we do not want wards reserving the building without going through the scheduler.

mcg30916 wrote:We do not have this option checked nor do we want to. We have 4 wards plus the stake in the building. It needs a scheduler in control and we do not want wards reserving the building without going through the scheduler.

The system is not designed for "the old way". There is no one person who can place things on the calendars of 4 different wards no matter how you play with the rights.

In our stake, we have 3 wards in one building with no building scheduler at all. In another we have 3 wards, a branch and a the stake. That one does have a "building scheduler" but he doesn't schedule all the wards. It works fine. Attempts to subvert the restriction process is likely to result in misery as there's a number of gotchas.

Remember, by in large, the people with rights to schedule events are your ward, quorum and auxiliary leaders. If can't trust them, why do you have them as leaders?

mcg30916 wrote:We do not have this option checked nor do we want to. We have 4 wards plus the stake in the building. It needs a scheduler in control and we do not want wards reserving the building without going through the scheduler.

And you are able to edit events where the building was reserved? How did you get it to work like that?

Currently we have building schedulers, but we may need to rethink how we do things if we aren't able to get the calendar to work without that box checked.

Post by CrockettDR » Thu Sep 17, 2015 10:58 am
We also detected a problem involving repeating events. If you have a repeating event associated with a building/room, if you try to update that event for the entire series, it just returns you to the create screen and your update hasn't been saved. You can make the change for individual days in the repeating event.

I have found a work around for this problem:
1. Make your updates
2. Change your "End Date"
3. Click to save your updates for the Entire series or All Following Events.
3. Click yes when warned about overwriting events
4. Click create event to save
I have used this many times, I have even gone back to the original date if I have needed to update the same event more than once. As long as you change the End Date the calendar will let you save it.

Any update on when we might see a fix for this? We are having the same problem where we do not open the buildings for general scheduling and only want our building schedulers to be able to assign locations. However, once they enter an event with a building selected, they cannot go back and edit that event unless it happened to be a repeating event. Enabling distributed scheduling is not an option since our stake presidency does not want it done that way. It seems like a building scheduler should be able to edit the event regardless of whether scheduling is enabled for wards and stakes. They have edit rights to the calendar that the event is on and they are a building scheduler, so it seems like there shouldn't be anything keeping them from editing the event.

See https://tech.lds.org/forum/viewtopic.php?f=110&t=23124 for more details...

rickk wrote:Any update on when we might see a fix for this?

That's hard to say. It's a small development team that bounces between products using the priorities set by the Brethren. They just pushed out a update to the calendar and fixed the bugs that one caused.

Got feedback from the developers - they acknowledge there's a bug. But there's some other issues at play, so we'll have to wait and see what's decided.

Thanks for checking with them and for the feedback. I will let our schedulers know the status.