New Member
Is anyone else having problems viewing information in LCR? I cannot get anything in the home teaching section to work. I m using n iPad Air 2. I am the HP Group Leader and should have access.
Problems viewing info in LCR using iPad
Community Administrator
Make sure Private browsing is turned off.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
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New Member
I am the RS president and am using an IPAD Air--it won't let me access the visiting teaching reports. My IPHONE works fine. Any suggestions?
Community Administrator
See the message above yours.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
New Member
Private browsing has always been off--it won't let me in to the visiting teaching section. I turned private browsing on and it still won't let me in--other suggestions?
Senior Member
What do you mean by "it won't let you in"? Is the menu option missing, or is the menu option there and when you select it you are denied access? If you get an error message, what does it say?
Member
The Safari private browsing mode issue should have been resolved a couple of weeks ago. This sounds like there might be something else going on.
New Member
If it helps, our EQ Secretary was having problems accessing HT information on his iPad. He's using Safari, and the most recent version of iOS. I'm attaching a screenshot. It looks like people are able to access the page, but the page isn't displaying correctly on the iPad.
The issue may be specific to the iPad, as I'm able to access the page on my iPhone 6+, and I don't see the errors.
The issue may be specific to the iPad, as I'm able to access the page on my iPhone 6+, and I don't see the errors.
Community Administrator
It looks like a couple of things haven't loaded (the two spinning circles I see). That "something" seems to contain some values that it needs to display titles, etc.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
Member
I've seen reports of this happening using Chrome on iOS, but not using Safari. Have they tried a different browser on the device?
Community Moderators
That screenshot from zricks is Chrome on iOS, not Safari.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
Is there any update on this issue? I can access HT & VT with no apparent problems using Safari on my iPad, but Chrome presents the same screen that was posted in a screenshot by zricks. I could use Safari, but my preference is Chrome.
Church Employee
There is an issue with Chrome on the iPad that one of the developers just finished addressing. That fix should be in the next release.jmessinger wrote:Is there any update on this issue? I can access HT & VT with no apparent problems using Safari on my iPad, but Chrome presents the same screen that was posted in a screenshot by zricks. I could use Safari, but my preference is Chrome.
New Member
Much appreciated, thank you.
New Member
It does seem to be working correctly now in Safari.