Gospel Library Crashes...

Whenever I attempt to open either the "Magazines" or Lessons" folders.

Are you on the latest version? This was fixed in a recent update so you might just need to update the app from the store.

I've been running version 2.15.5.60, including up until 15 minutes ago. I started to respond to your post, and loaded GL to make sure of the version number. It is now 2.15.8.160. It's working great!

Thanks for the comment.

Yes, if you are running the current version of the app you should no longer be experiencing these crashes, and the Lessons and Magazines sections should work as expected.

I downloaded the latest app today for a WIndows 10 OS machine and the app crashes immediately on opening every time. Unfortunately this makes a wonderful resource useless.

browngr,

Out of curiosity, what antivirus software are you using? Have you tried temporarily disabling it while using the app?

Thanks for your advice. I turned antivirus off and got the same crash. I am using Windows defender

Have you tried uninstalling the app, restarting your device twice (yes, twice), and reinstalling the app?

Thanks for the advice. Uninstalled, restarted twice and then reinstalled. Same issue of crashing on opening.

I too am having a problem with Gospel Library crashing on opening. My Beta version started crashing on opening several weeks ago, so I reverted to the standard edition which has been fine until today. Actually worked this AM but not now.
I uninstalled the Beta version in case there was a conflict, but standard still won't open. I'm using Windows 10.
Any suggestions...I have a lot of highlighting, journal entries, notes etc I don't want to lose.
Went to the store and tried to install for an update, and it recognizes the version I have. Not able to tell which version I have as it crashes before I can look.

My new update V2.16.1.230 on Windows 10 crashes when I try to copy text. The previous version was relatively stable with only one crash or so per study session. Help would be appreciated.

The beta version had been doing great for me, until this latest version, 2.0.2.41. Now, whenever I try to update a bookmark, it crashes. Whether via the pinwheel or via the bookmarks tab in the menu it doesn't matter -- it crashes either way.

2 1/2 weeks later and it still crashes when trying to update a bookmark.

I am having problems as well. I am also using windows 10 and am using a laptop/tablet combo. I just updated to the newest update today and then restarted my computer but when I'm in the lesson manual and link through the scripture links, then try to go to another link or back to the lesson manual it crashes.

I tried uninstalling the program and then restarting my compute. Then reinstalled the program and it seems to be working now.

It has been behaving rather oddly for me. Shortly after my post a few weeks ago (1/26/16), it started working fine. For 2 weeks there was no issue, then it started crashing again, which prompted my last post (2/13/16). For the past week or so, it's been hit or miss. More often than not, updating bookmarks via the app (Windows 10 desktop) doesn't push to LDS.org, which means that they don't sync with my other devices either (sometimes it crashes, sometimes it doesn't) . However, if I update via either the website or one of my devices, it syncs.

Thanks Ed I'll start watching to see what happens on my side.

Up until last week my Gospel Library was working great in Windows 10. Then all of a sudden it started crashing upon startup. I have tried uninstalling, reinstalling, etc. but I have no idea why this suddenly stopped working. I am currently using Windows Defender as I have been for the past year.

Just started crashing again when trying to update a bookmark. Still on the same version as for the past couple of weeks, so I can't blame it on that. At least it's been more than a month this time.

Version is Beta 2.0.2.44.

The two apps use entirely separate data, so there wouldn't be a conflict. Have you tried to uninstall and reinstall the non-beta version of the app?

Back in January, upon suggestion I uninstalled the final version and installed the beta version because of random crashing issues, which helped tremendously. The crashing issues are very different than those reported by myself and others at that time.

It's been doing fine the past several days.