Contact info at bottom of event not appearing

13 postsstarted by NPAlemany 3,247 viewsoriginal topic

Member
#1
Hi,
I've noticed lately that the name of the individual that entered the event on the calendar is not appearing at the bottom of the screen. Is this a new change? Should I be sending out a notification to all ward and stake leaders that they should begin entering their name, email and phone # in the event description box? That seems like a waste of good description space. The former system was working just fine to have the name of the person entering the event appear at the bottom of the screen, so people could contact that individual should they have questions. The formatting is still there but there is no information, it looks like the following:
Unit:
Contact Name:
Phone:
Email:
I've noticed this on two different ward's entries, at first I thought is was because one individual was a "Ward Calendar Administrator" but then I noticed that the same thing occurred in a different ward with a counselor in the YM's organization. Is this a new change or a bug in the system?
Thank you,
Stake Website Admin
Community Administrator
#2
I suspect a service within the calendar has failed. Usually these things don't get fixed until normal working hours SLC time.
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New Member
#3

Calendar not showing scheduler info

Noticed this morning that I cannot see who is scheduling an event on the calendar. This information appears to be missing on all of the calendar items scheduled, at least the dozen I have checked so far. Anyone else having this issue?
Ray Merritt
Jerome 2nd Ward
2nd Councilor
Community Administrator
#4

Re: Calendar not showing scheduler info

rem1701e wrote:Noticed this morning that I cannot see who is scheduling an event on the calendar. This information appears to be missing on all of the calendar items scheduled, at least the dozen I have checked so far. Anyone else having this issue?
I've merged your question into an existing topic. I think the better answer is if anyone IS seeing the information. Also Building Schedulers seem to have lost their access.
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New Member
#5
Yep. Just discovered this as well. Something strange is in the water.
Ray Merritt
Jerome 2nd Ward
2nd Councilor
Member
#6
I entered an event yesterday on a "Private Events Calendar" I have access to through one of the wards and even my name did not appear at the bottom of the screen and it did several weeks ago. It appears to be wide spread in our stake. I can check further if you'd like.
Senior Member
#7
Same for me in the UK, no names showing up!
Community Administrator
#8
At this point I think the question is who CAN see it, as it appears to be a global issue.
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Community Moderators
#9
It is gone from the bottom right. Now I get a little blank area at the bottom left that says:
Unit:
Contact Name:
Phone:
Email:
I wonder if they are setting up our long requested desire to specify a contact for an event that does not change simply because someone touches it. That would be cool.
New Member
#10
Same for me, that information is now missing on all my events... Wondering when/if this is going to be fixed.
Member
#11
Hi, It would appear that the problem with the system has "ALMOST" been fixed. I can see the

Contact Name:
Phone:
Email:

BUT
Unit: (is still blank)

Could we have the unit of the person inputting the information show, too, please? I'm trying to train the stake to always input a 2 letter designation at the start of the event title but there are still some that have not gotten the message; so looking at the "Week" view can still be a mystery. Without the unit designation there is no way of telling if the event in your building is one you need to worry about or not. Thank you
Community Administrator
#12
When was the event scheduled? I'm seeing the information filled in. It's possible that events added prior to a certain point don't have that information. Or, maybe it's because I'm a default stake calendar admin. At any rate, I do see it.
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Church Employee
#13
A fix was deployed for this issue on July 30. If you are still having a problem with this, let us know.