why are lds.org links opening gospel library?

15 postsstarted by mstocker 5,365 viewsoriginal topic

New Member
#1
I have installed 9 iOS public beta 1 on an iPad mini 3. When I open safari or chrome and click anything on LDS.org, gospel library will open and have an error box.
How do I stop this from happening?
Community Moderators
#2
Is this still happening? The bug was also reported here:
https://tech.lds.org/forum/viewtopic.php?f=103&t=22142

I'm on the public beta for iOS 9 now, and I haven't seen this issue myself. Perhaps it was resolved with a newer beta.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
#3
Greetings,

Yes, I'm having the same issue. It appears somehow that the iOS9 preview version if connecting the web site and the Gospel Library app. If I click on a link that is available in Gospel Library, such as conference talk, it opens fine in Gospel Library. Unfortunately, any other link where the content isn't available in the app brings the "Cannot Open Content - The requested content is not currently available" message.

Dave
New Member
#4
The samething happens to me as well, im using ios 9 beta 3. Very frustrating if you want to login to your account and use the features there because this cannot be done within the app.
Community Moderators
#5
This is being resolved by Apple and the developers (see the other thread I linked to above).
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#6
This issue still exists in the release version of iOS9.
Community Moderators
#7
joshausborne wrote:This issue still exists in the release version of iOS9.
There are workarounds in this topic. That topic also mentions a caching problem that may go away, hopefully sooner, rather than later.
New Member
#8
Yes, this is occurring on the release version of iOS 9 on both my older iPad 2 as well as my iPhone 6. As soon as I sign-in on lds.org via the Safari browser, it opens Gospel Library and after a few moments I see a "Cannot Open Content" box on Gospel Library. :?
New Member
#9
This is still happening I just installed iOS 9 on iPad 4 and it's very frustrating...Help!
Member
#10
People are getting the best results uninstalling Gospel Library, then reinstalling. Just make sure all your annotations are synced first.
New Member
#11
Thank you for your suggestion. I haven't done that yet but today when I tried on my iPad it worked so I guess it's sporadic. So if it happens again I'll do the uninstall and reinstall of the Gospel Library. Thank you so much.
Community Moderators
#12
In another thread they thought the problem had to do with caching information, and that it would eventual correct itself. Apparently it did for you. I hope that continues to be the trend for others.
New Member
#13
I have installed iOS 9 on my iPad 2. Now when I try to open lds.org it takes me to Gosple Libery with a prompt telling me content not available. How do I fix this?
Member
#14
lajackson wrote:
joshausborne wrote:This issue still exists in the release version of iOS9.
There are workarounds in this topic. That topic also mentions a caching problem that may go away, hopefully sooner, rather than later.
See the ideas listed in the above link.
Community Moderators
#15
The problem continued with my iPad until I uninstalled and re-installed Gospel Library last night...It was very frustrating. So far, so good this morning
"A soft answer turneth away wrath" works great on LDSTech forum boards!