My Father is the patriarch Yet he gets an Access Denied

Hi! my calling right now is a patriarch transcriber and my father is the stake patriarch. We tried to log in in my fathers account at lds.org and tried to use the "Create and Submit Blessing" yet We get the message "Access Denied You do not have sufficient rights to access this page". Can someone help us resolve this concern? We would appreciate the help. By the way, My father's calling as patriarch is already inputted in the Stake MLS calling directory.

Thanks!

We log in my fathers LDS account as patriarch and click this window
http://take.ms/IEFol


and we get this message after we click on the "Create and Submite Blessing"
http://take.ms/9547T