Memberlocatorssl@ldschurch.org a valid email?

18 postsstarted by dmh781 8,189 viewsoriginal topic

New Member
#1
My wife received a very strange email requesting updated address and contact info for her brother. The email originated from memberlocatorssl@ldschurch.org . Is this a valid official address for the church and if so is this some new method to track down members who have moved?
Community Administrator
#2
It's the first I've heard of it, but it seems possible. If the return email is truly going to "@ldschurch.org", then it is going to the church. (It's the same domain as the church employees use.) If something is funny, it would be a "inside job".
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#3
My wife got one for her brother too, I don't know if it's valid but it seems fishy.
Community Moderators
#4
I have asked the question and will report back when I receive a response.
Church Employee
#5
This is a valid address.
Community Moderators
#6
I spoke this afternoon with a wonderful sister at Church headquarters who confirms (as does scgallafent) that this is a valid address that the Church is using as part of their effort to locate members whose current address is not known. They have only recently begun using email as an added means to communicate with members who may not be as available by telephone as in times past. At times, information is not readily available. Email allows members to respond after having time to look up information that may assist the Member Locator Department.
New Member
#7
dmh781 wrote:My wife received a very strange email requesting updated address and contact info for her brother. The email originated from memberlocatorssl@ldschurch.org . Is this a valid official address for the church and if so is this some new method to track down members who have moved?
Yes, this is an official address for the church.

Yes, this is a new method to track down members who have been sent back to Salt Lake with the 'Address Unkown'. Typically in the past these requests for information were sent to the wards via mail. The Bishop was requested to distribute these to the members who are being asked to supply the information. Now with email addresses part of the contact info being saved as part of the membership records, those service missionaries working in member locators (address unknown) they can just send the request directly to the member.

If you look at the mailed form, there is an option to send the requested information to this (or a similar) email address.
#8
I received an email requesting information about my son's current address. I was feeling something wasn't right about it. So finding others posts helped to know this was legitimate.
Senior Member
#9
It is interesting to me, in this day and age of identity theft, that the church is sending out these e-mails without providing any way to verify the validity of the request and without providing any information to the membership. It took a church employee visiting this forum to identify the e-mail address as valid.

A search of lds.org does not turn up anything closely related to this activity. A search on lds.org for the e-mail address does not turn up any results at all. A Google search of the e-mail address turns up this forum and several very negative reports and accusations of stalking.

In most cases, members who are in the address unknown file are not active and many do not believe they are members (I live in the bible-belt where almost everyone believes if you stop going to church you are no longer a member). I know e-mail is convenient and easy, but wonder if it is only serving to further alienate those who really need a warm hand of fellowship, not a cold e-mail from some unknown computer somewhere...

Just my thoughts.
New Member
#10

LDS Member Locators

I just wanted to follow this up since this thread was helpful for me as well.

I received an email from <ldsmemberlocators@ldschurch.org>, so a little different than the one listed on this thread, and was also concerned about it.

I emailed back requesting a number to contact and was given the number for LDS Church Headquarters - 801-240-1000. I verified that the number was listed on lds.org somewhere and that it was legitimate, and then went ahead and called to relay the information.

I was directed to the Church History and Member Locators office or something like that, and a lady took down the information for me.

Just in case anyone gets a similar email and doesn't want to provide the information digitally.

Have a bless day everyone!
#11
I also received an email asking for information regarding a family member. I tried sending all the information to the Member Locator address but I can't get it to SEND at all. It keeps coming back. I would really like to get this information to the proper office. What more can I do. I do not want to list all that here on this site. I need an address or phone number of those requesting this information. Thank you.
Community Moderators
#12
Did you copy/paste the email address from the email request you received? Maybe you typed the address incorrectly?
Also, make sure you're not attaching large attachments – those could cause the message to bounce.
I'm assuming you're getting an email back that said the message send failed? Does it give any more specific information about the failure?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#13
Edited 1 time, last by russellhltn on . Reason: Remove personal information
My son, Edward Charles Hunting is actively serving in the U.S. Army. He and his 4 children did recently move ...... Following are his new address and current phone number.
Community Administrator
#14
sweetwilliam wrote:My son, Edward Charles Hunting is actively serving in the U.S. Army. He and his 4 children did recently move ...... Following are his new address and current phone number.
You'll need to relay the information to your ward clerk who can forward it to Church Headquarters. This forum is user-to-user support. No one here can make those changes.

Since this is a public forum, personal information has been removed from your post.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#15
Edited 1 time, last by russellhltn on . Reason: Remove personal information
:) We have a new address for our grandchild, .... she currenly searving in the US Navy....
Community Administrator
#16
barryaccordino wrote::) We have a new address for our grandchild, .... she currenly searving in the US Navy....
You'll need to relay the information to your ward clerk who can forward it to Church Headquarters. This forum is user-to-user support. No one here can make those changes.

Since this is a public forum, personal information has been removed from your post.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
#17
Edited 1 time, last by russellhltn on . Reason: Personal information removed - this is a public forum.
About a year ago we received an e-mail requesting information concerning our daughter, Janna [name removed]. Her current address is [address removed].
Community Administrator
#18
francesjeanschwieder wrote:About a year ago we received an e-mail requesting information concerning our daughter, Janna [name removed]. Her current address is [address removed].
You need to respond to that email or send a new email to the address in the title. This is public forum, not a fit place to post member's names and addresses.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.