Viewing ALL HT assignments

As the Elders Quorum President, it appears I am only able to view a Households report that shows families assigned to EQ Home Teachers. As the EQP, I am often asked "who is so-and-so's home teacher?" but I can't answer it if the person is part of the HPG Home Teaching stewardship. Is there any reason the presidencies can't view the home teaching assignments for the entire membership?

I would expect a filter dropdown with choices to view all households, just the Elders Quorum households or just a districts households. Knowing who home teaches a household doesn't seem like it would violate any permissions issues.

When you pull up the individual record of someone in the household, do you see the home teachers listed at the bottom right?

Yes, if I go out of the Home Teaching section and back to Home, then search for the person to bring up their individual profile, I can see their home teachers. If someone asks me while I'm home, in front of my computer, this would be ok but I'd like to print a report so I can have it available when I'm offline.

I'm sure your ward clerk would be happy to provide that information for you. (Note that it will still be in two separate lists, as that is how we can see the information as well.)

It does seem like an oversight that you can't see a list if you can see individual information. I can imagine the developers limited quorum access to the lists to avoid the Elders modifying the High Priest data and vice versa. It would make sense to me that "Read Only" access to the other quorum (and to VT lists) would be useful for an EQ president. You can submit feedback at the link on the bottom right suggesting such.

mfmohlma wrote:You can submit feedback at the link on the bottom right suggesting such.

The bottom right, when you are in LCR.

mfmohlma wrote:When you pull up the individual record of someone in the household, do you see the home teachers listed at the bottom right?

If you view the household record in LCR, home teachers will be listed there. You can also see the visiting teachers for sisters.

scgallafent wrote:

mfmohlma wrote:When you pull up the individual record of someone in the household, do you see the home teachers listed at the bottom right?

If you view the household record in LCR, home teachers will be listed there. You can also see the visiting teachers for sisters.

Yes, but the question is why can't an EQP see a list of all families and their home teachers if they can see it individually?

mfmohlma wrote:Yes, but the question is why can't an EQP see a list of all families and their home teachers if they can see it individually?

What you see reflects the instructions from the Priesthood Department and General Relief Society Presidency. Since I wasn't involved in their decision process, I'll just report that what is implemented is what they directed. I believe there is some review going on as to whether to adjust the implementation.

In small ward, the division to EQ and HP in home teaching seems to be quite artificial. In my ward (where we have only handful of high priests), it is common to have elders and HPs as companions. And the decisions about any changes in HT assignments are done together with EQ and HP. The EQ president has so far been given the main responsibility of organizing HT. He was surprised, when he noticed that he couldn't see HP districts.

mfmohlma, did you submit feedback about this? An adjust in this matter would be very helpful.

nikk3hi3tala wrote:mfmohlma, did you submit feedback about this? An adjust in this matter would be very helpful.

No I didn't. I can't actually see the issue as a ward clerk. Feedback may be more relevant and correct from someone who is affected.

I also have this issue as EQP. I will submit feedback as well. Hopefully we can get this issue noticed and maybe get a Read Only list.

mfmohlma wrote:When you pull up the individual record of someone in the household, do you see the home teachers listed at the bottom right?

I just noticed that this work around doesn't work for me. In a person's Member Information profile (person has HT assigned) it just says 'Home Teachers Unavailable.'

That indicates there is an issue with the service that provides the home teaching assignments to that page in LCR. It looks like it was a transient error -- I just tested it and it worked.

scgallafent wrote:That indicates there is an issue with the service that provides the home teaching assignments to that page in LCR. It looks like it was a transient error -- I just tested it and it worked.

It's still not working for me. I attached a screenshot of my own member profile (I'm EQP and KNOW I have HT). Would continent matter at all, because I'm in Germany. I know something like that isn't usually the answer, but that's the only difference I can think of that might be different from why it's working for you. I think there is a related problem with the service you mentioned because I also get a 'please reload page error' when I click on 'View Household Profile' (where home teachers should also be displayed) for any member under Home Teaching.

Edit: To clarify, 'View Member Profile' loads properly even though HT aren't shown. I get the error as said with 'View Household Profile.'

Should I report this somewhere else?

zacksomeone wrote:It's still not working for me.

It's specific to you. It works correctly for your counselor and your secretary.

zacksomeone wrote:I think there is a related problem with the service you mentioned because I also get a 'please reload page error' when I click on 'View Household Profile' (where home teachers should also be displayed) for any member under Home Teaching.

Edit: To clarify, 'View Member Profile' loads properly even though HT aren't shown. I get the error as said with 'View Household Profile.'

Correct. It's the same issue.

zacksomeone wrote:Should I report this somewhere else?

Normally, I would have you send feedback. In this case, I've duplicated the issue, so I'll go ahead and log it. There will be some code changes to address the issue, so it should be fixed with the next HT/VT update.

Is anyone else having a issue were it only shows some of the households for HT. On the HT Page is shows approx. 150 but there are 240 household in my ward? I'm a Elder Quorum Secretary in a YSA ward.

jbrummett wrote:Is anyone else having a issue were it only shows some of the households for HT. On the HT Page is shows approx. 150 but there are 240 household in my ward? I'm a Elder Quorum Secretary in a YSA ward.

I think you'll find sisters have been assigned to the HP group. You can assign them, but you have to use a different screen.

jbrummett wrote:Is anyone else having a issue were it only shows some of the households for HT. On the HT Page is shows approx. 150 but there are 240 household in my ward? I'm a Elder Quorum Secretary in a YSA ward.

See https://tech.lds.org/forum/viewtopic.php?f=112&t=22227

russellhltn wrote:

jbrummett wrote:Is anyone else having a issue were it only shows some of the households for HT. On the HT Page is shows approx. 150 but there are 240 household in my ward? I'm a Elder Quorum Secretary in a YSA ward.

I think you'll find sisters have been assigned to the HP group. You can assign them, but you have to use a different screen.

I had my bishop called Global Service Center about the missing families were on the HP group but because we are a YSA Ward with no HP Group or High Priest other than the Bishopric, they are trying to transfer them so they will appear on the Elder side. I though I would let you know in case other YSA Wards are having issues.

jbrummett wrote:I had my bishop called Global Service Center about the missing families were on the HP group but because we are a YSA Ward with no HP Group or High Priest other than the Bishopric, they are trying to transfer them so they will appear on the Elder side. I though I would let you know in case other YSA Wards are having issues.

There is no need to have an outside source make the move for you. The ward/branch clerk can move households from the HPG, even though it doesn't exist, to the EQ. I did that a few days after the release of LCR 3.0. Having a household assigned to the EQ does not mean the head of household, ie sisters in a YSA unit, will be available on the HT list. Those sisters not assigned to be taught will have to be manually entered for HT assignment. The clerk will have to provide a list of unassigned sisters to the EQ president in order for the EQ to make the HT assignment.

jdlessley wrote:There is no need to have an outside source make the move for you. The ward/branch clerk can move households from the HPG, even though it doesn't exist, to the EQ.

Until LCR is changed, that's going to have to be done for each household that moves into the ward that does not have a Elder as a HoH. I suspect GSC is going to quickly learn to push that task back to the ward.

nikk3hi3tala wrote:In small ward, the division to EQ and HP in home teaching seems to be quite artificial. In my ward (where we have only handful of high priests), it is common to have elders and HPs as companions. And the decisions about any changes in HT assignments are done together with EQ and HP. The EQ president has so far been given the main responsibility of organizing HT. He was surprised, when he noticed that he couldn't see HP districts.

mfmohlma, did you submit feedback about this? An adjust in this matter would be very helpful.

We have this problem too. Not only can they not see the other assignments, the priesthood leader can not report the HT for the other quorum (or group). In our ward, the HPGL has been given the assignment of coordinating and reporting the HT visits. He is unable to report those assigned to EQ districts. If one of them is on vacation - that puts the ward in a bind for reporting purposes (especially when the quarterly report is due, the EQ president is camping, neither of the counselors can use a computer... and so on).

CWatsonJr wrote:In our ward, the HPGL has been given the assignment of coordinating and reporting the HT visits. He is unable to report those assigned to EQ districts.

In that case, you need to assign all the HT districts to the HP Group (even if the companionships are elders or home teach elders). Then he'll be able to see everything and report on everything.

CWatsonJr wrote:If one of them is on vacation - that puts the ward in a bind for reporting purposes (especially when the quarterly report is due, the EQ president is camping, neither of the counselors can use a computer... and so on).

Don't forget the default administrators of your unit have complete management access to all home and visiting teaching and can make those entries for you in those extreme situations. The default administrators are the clerk, assistant clerk, bishop/branch president, and the two counselors. I don't know if the executive secretary retains this administrative capability as he has in other LDS.org tools but I would think he does. So you can always go to the ward clerk or executive secretary to get the data input or as a last resort ask a bishopric counselor to help. If you have to ask the bishop to input the data then I guess you're really in a bind.

aebrown wrote:

CWatsonJr wrote:In our ward, the HPGL has been given the assignment of coordinating and reporting the HT visits. He is unable to report those assigned to EQ districts.

In that case, you need to assign all the HT districts to the HP Group (even if the companionships are elders or home teach elders). Then he'll be able to see everything and report on everything.

Thank you. The MP is in the process of restructuring all of the home teaching companionships and assignments so they will all be assigned to the HP Group districts. If LCR is ever changed so the MP leaders can report all the home teaching, then it will be changed back.

Thank you again.