Calendar items can't always be edited

12 postsstarted by vetgmc 4,143 viewsoriginal topic

New Member
#1
I find that about half the time when I try to edit a calendar item it will not open. Other times it opens and edits fine. I am an administrator on the calendar system and these un-editable items include items I have created. Usually the drop down box with hte item details opens OK, but the button to edit the item produces no repsonse. The delete button works.

Any ideas?
Community Administrator
#2
You might want to try another computer or another browser just to see where the problem might be.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#3
Thanks for that suggestion russellhltn. I had already tried Chrome and Firefox but I also tried IE just now and same result - no response to "Edit event details & location" button today.

:( :confused:
Community Moderators
#4
Are some events on different calendars – for example a ward calendar and a stake calendar?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#5
I'm having the same issue. I and others have run into certain events that can't be edited, only deleted. Here's a video. It's hard to tell I'm clicking on the "Edit event details & location" link, but I am. Tried it on multiple computers & various browsers with the same effect. http://cl.ly/cF8s
Church Employee
#6
This problem might be one caused by users double-clicking on events instead of single clicking. Double clicking may cause the popup to not work and become disabled for that event. Refreshing the screen and single clicking should work. We are trying to make it work with double clicking too. If this isn't the problem, let me know.

Dave Crockett - calendar product manager.
New Member
#7
I am having the same problem, as is our Stake Center building scheduler. It is not due to double-clicking.
New Member
#8
It seems to have to do with the church facility. If we have a church facility selected then we are unable to go back and edit the event UNLESS it is a recurring event, in which case we are able to edit it.
New Member
#9
Edited 1 time, last by braqston on
SOLUTION: To fix this,

1. Click the gear, and select 'Location and Rooms' from the dropdown.
2. Select the building from the left column.
3. Click 'Edit' in the main window.
4. Check 'This location can be scheduled by Wards and Stakes'.
5. Click 'Save'.

There is a bug that allows calendar administrators to schedule locations/rooms without this option checked.
New Member
#10
For one of our buildings, we are unable to save the building details after checking the 'This location can be scheduled by Wards and Stakes' box.
Community Administrator
#11
braqston wrote:There is a bug that allows calendar administrators to schedule locations/rooms without this option checked.
That's not a bug -- it's a feature.

The whole purpose of that check box is to configure the system so that ONLY calendar administrators can schedule events. It can be very helpful as a new unit is getting its calendaring system organized -- the administrator(s) can do a bunch of work creating calendars and setting up a basic set of events before turning the wards loose on scheduling buildings.

It can also be used for stakes that choose not to allow auxiliary and other ward/stake leaders to schedule events, but keep the scheduling centralized. I think that's a poor choice, as has been discussed many times on this Forum, but some stakes make that choice. If this option completely disabled scheduling events, then it would essentially make all the events read-only for the affected building. The way it is implemented is much more useful.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
New Member
#12
aebrown wrote:
braqston wrote:There is a bug that allows calendar administrators to schedule locations/rooms without this option checked.
That's not a bug -- it's a feature.

The whole purpose of that check box is to configure the system so that ONLY calendar administrators can schedule events. It can be very helpful as a new unit is getting its calendaring system organized -- the administrator(s) can do a bunch of work creating calendars and setting up a basic set of events before turning the wards loose on scheduling buildings.

It can also be used for stakes that choose not to allow auxiliary and other ward/stake leaders to schedule events, but keep the scheduling centralized. I think that's a poor choice, as has been discussed many times on this Forum, but some stakes make that choice. If this option completely disabled scheduling events, then it would essentially make all the events read-only for the affected building. The way it is implemented is much more useful.
But it allows the building schedulers to create events...The only thing it limits is editing the events where the building was selected. It also creates some very frustrated building schedulers. Also, what is the point of not allowing the Administrator to edit events that he created?