lds.org study mode (notes) not working in Chrome and IE

3 postsstarted by joebuckwalter 1,634 viewsoriginal topic

New Member
#1
When annotating scriptures in Chrome or IE on Windows 8.1 the notes are not getting captured properly. They appear without showing the scripture excerpt that was highlighted and when I view the annotations on my android Gospel Library app it says, "there was a problem retrieving content for this annotation". See uploaded image of the issue.

The first annotation in the screenshot is one I took in the Android Gospel Library app and that works correctly.
New Member
#2
This issue appears to have been resolved. I am now able to successfully capture notes in my browser and they show up in Notes.
#3
I cannot access the study mode on chrome or safari. It will work in the App but that won't help me on my computer which is where I prepare my lessons. Thoughts?