Out of unit members not visible in LDSTools

I have a single father whose children live with their mother. We have added his children to his household in our records as out of units members so they will be visible on primary rolls and such. These children don't show up under his household in LDSTools but they do in MLS. How do we get his children to show up in the LDSTools app so the members are able to call him about activities and such?

If I'm not mistaken, the only thing that gets transmitted from MLS for out of unit members is their callings.

Given that the children live with their mother, I don't think there's any fix for this.

matthewwest wrote:I have a single father whose children live with their mother. We have added his children to his household in our records as out of units members so they will be visible on primary rolls and such. These children don't show up under his household in LDSTools but they do in MLS. How do we get his children to show up in the LDSTools app so the members are able to call him about activities and such?

Unfortunately there is no way at this time. Out of unit records don't get transferred to Salt Lake so the information in only available in MLS.

This isn't an uncommon issue so it may already be on the roadmap for some future release but it would probably be worth sending Feedback (using the feedback link on any lds.org page) to ask for this to be supported.

eblood66 wrote:This isn't an uncommon issue so it may already be on the roadmap for some future release

I can only hope that the plan is to implement that when MLS is fully on-line. Perhaps the solution is too complex to attempt to add a program that's approaching end-of-life.

There is support for out-of-unit records in the upcoming release of Leader and Clerk Resources. Those changes will not ported back to MLS.

Thanks everyone. I can see the children in LCR if I go to the Father's record, click on the household tab, then the family tab a little lower on that page. It is interesting that they don't show up as members of his household but they do as members of his family. We do have a woman who is an out of unit member, who has a calling and she shows up in LDSTools.

matthewwest wrote:then the family tab a little lower on that page.

I've not seen LCR, but make sure that's not showing you "genealogy" information rather than the household. You might want to look at someone else's record - someone with children who are no longer at home.

In the case of "genealogy", the children will show up on his record until (if) they are adopted into a new family - such as when the mother remarries.

russellhltn wrote:

matthewwest wrote:then the family tab a little lower on that page.

I've not seen LCR, but make sure that's not showing you "genealogy" information rather than the household. You might want to look at someone else's record - someone with children who are no longer at home.

Yes, that is the genealogy part. Children show up there regardless of where they live, whether they are adults or not and even whether they are still alive. So just because a child shows up there doesn't mean they live in the ward and it doesn't affect whether they show up in the Directory or the Member List in LCR.

Has this changed with the new updated to LCR?
I'm serving in a YSA ward. Recently all of our Out of Unit member records stopped showing up when searching the YSA Ward directory in LDS Tools. If you go directly to their calling, they are listed.
We have gone in on LCR and re-added them as Out of Unit Member Records a few days ago. However, they are still not showing up in the directory.

studerje wrote:Recently all of our Out of Unit member records stopped showing up when searching the YSA Ward directory in LDS Tools. If you go directly to their calling, they are listed.

The membership record for anything other than members was never transmitted from MLS - only the callings of out-of-unit leaders. So I'm not sure as they ever showed in the directory.

With LCR, at least that record is on-line, but I'm not sure how they show in the directory.

russellhltn wrote:

studerje wrote:Recently all of our Out of Unit member records stopped showing up when searching the YSA Ward directory in LDS Tools. If you go directly to their calling, they are listed.

The membership record for anything other than members was never transmitted from MLS - only the callings of out-of-unit leaders. So I'm not sure as they ever showed in the directory.

With LCR, at least that record is on-line, but I'm not sure how they show in the directory.

In Android LDS Tools the out-of-unit leaders show in both the organization listing and in the directory. They never showed up in the LDS.org Directory for the listing of members. But the LDS.org Directory did show them in the organizations listing. I am still seeing this same behavior after the LCR 3.0 release.

Make sure a sync is done after the leaders are added back in through LCR. I did lose the LDS Tools directory listing for out-of-unit leaders after the first sync following the LCR 3.0 release but they came back after they were added back in and another sync done.

jdlessley wrote:

russellhltn wrote:

studerje wrote:Recently all of our Out of Unit member records stopped showing up when searching the YSA Ward directory in LDS Tools. If you go directly to their calling, they are listed.

The membership record for anything other than members was never transmitted from MLS - only the callings of out-of-unit leaders. So I'm not sure as they ever showed in the directory.

With LCR, at least that record is on-line, but I'm not sure how they show in the directory.

In Android LDS Tools the out-of-unit leaders show in both the organization listing and in the directory. They never showed up in the LDS.org Directory for the listing of members. But the LDS.org Directory did show them in the organizations listing. I am still seeing this same behavior after the LCR 3.0 release.

Make sure a sync is done after the leaders are added back in through LCR. I did lose the LDS Tools directory listing for out-of-unit leaders after the first sync following the LCR 3.0 release but they came back after they were added back in and another sync done.

Also note that there is a difference between a 'out of unit leader' and a 'out of unit member'. a 'out of unit member' is a new (at least for LCR) feature that allows a member to be included on many of the lists for a ward even when their records are not in the ward. An 'out of unit leader' is a calling in a different unit from the unit where your membership records are. In LCR now you have to create a 'out of unit member' record to be able to add them to a calling.

LDS tools currently doesn't know about the 'out of unit member' records, but they do get enough info with the 'out of unit leader' records to show that person in the directory lists.

It looks like there has been a change and out of unit members can now be added in LCR to a household. This is great! However, those children added to the household as out of unit members still don't show up in LDSTools. One step forward and one more to go.

I'm a district clerk and we recently had a senior couple moved into one of our branches. Although out-of-unit membership records has been created for them and their names are showing up in the LCR, their names cannot be found under the MLS or the LDS tools app. i have tried syncing a few times on my iPhone and done the send and receive in the MLS to no avail. Can somebody please tell me whats going on? Just for your information they haven't been given an official calling in our district yet.

We also have a missionary couple in our ward. They arrived about a year ago. Out-of-Unit membership records were created for them. Again no calling given. Also they appear in LCR, but don't appear listed in the LDS Tools or the online Directory. However they are listed under Missionary in both applications.

I would surmise that this is the intended way of operation.

Out of unit member records will not appear in the LDS.org Directory and the LDS Tools directory. Out of unit member records only allows those records to be available for selection to a calling position. This is why they appear in the Membership list in LCR. Without the out of unit member record out of unit members would not be able to be placed in an out of unit calling. The LDS.org Directory and LDS Tools directory currently only show those members with their records in the unit.

In the strict definition of a unit member out of unit leaders are not really members of the unit in which they serve. They are members of the unit in which their records are maintained.