Tech Forum Archive

Calendar scheduling event for 11pm day before intended date

20 postsstarted by davidrichey 5,576 viewsoriginal topic

davidrichey
Member
#1
In both Chrome and Firefox, when I enter a new event on the calendar, it saves the event on the calendar as 11pm on the day before the intended event. It does not matter what time I choose, after I save the event, it appears as 11pm day before. As the stake executive secretary, I have several occasions per week to input events, interviews, building restrictions on the calendar. This phenomenon has only started in the last couple of weeks and I have done nothing different with the settings or programs on my computer in that period of time.
jdlessley
Community Moderators
#2

Re: Calendar scheduling event for 11pm day before intended d

That time frame coincides with the change to daylight savings time on March 8th.

I don't have any solutions. However, if your computer is not set up to adjust for daylight savings time then I would expect some issues with event times. If they are repeating events then that could be the problem. But if not, then having all event times revert to 1 hour before midnight the day before is hard to explain.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
davidrichey
Member
#3

Re: Calendar scheduling event for 11pm day before intended d

Thanks JDLessley. However, it is not a repeating event plus my computer is set to adjust for daylight savings time. I am absolutely baffled. I thought about clearing out my cache as a last ditch effort, but the same quirk happens on another computer.
russellhltn
Community Administrator
#4

Re: Calendar scheduling event for 11pm day before intended d

Have you tried different calendars and different types (Facility, No Facility, Other location)?
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davidrichey
Member
#5

Re: Calendar scheduling event for 11pm day before intended d

4Unread postby russellhltn » 20 Mar 2015 12:38
Have you tried different calendars and different types (Facility, No Facility, Other location)?

I have tried different calendars & different types and even different times of day to reserve the event and, after it has been saved, shows up on the calendar as 11pm on the day before the intended date.
russellhltn
Community Administrator
#6

Re: Calendar scheduling event for 11pm day before intended d

That's really odd. Just a quick check, there was a bug where events showed up on a Wednesday at a wrong time in week view, but where in fact scheduled properly. Is the event itself showing wrong time/date or just show up in the graphic in the wrong place?

That bug should be fixed, but you might clear the cache as well as trying ctrl-F5 to refresh to make sure you have the current files.

Also, what time zone are you in? The bug might be specific to your part of the world.
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russellhltn
Community Administrator
#7

Re: Calendar scheduling event for 11pm day before intended d

Also, can you try a different computer and a different network? It seems unlikely, but something odd but unique is going on.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
davidrichey
Member
#8

Re: Calendar scheduling event for 11pm day before intended d

I have used different computer and different network. Same results. I am in Nashville, Tennessee which is CDT. Also, after I save the event, it shows up on the calendar as 11pm day before the intended event. When I open the event, it shows exactly as it showed up on the calendar. I can change the time and date and save/submit and it shows up on the calendar with the correct date/time. The issue was showing up on days other than Wednesday. I will try clearing out the cache. Thanks for the help.
davidrichey
Member
#9

Re: Calendar scheduling event for 11pm day before intended d

Cleared out the cache. Still same problem.
davidrichey
Member
#10

Re: Calendar scheduling event for 11pm day before intended d

One other piece of information that I did not realize until yesterday. If I do a repeating event, the error does not occur. If it is a single event, it does occur. Whatever that means. I am just living with it for now.
davidrichey
Member
#11

Re: Calendar scheduling event for 11pm day before intended d

davidrichey wrote:One other piece of information that I did not realize until yesterday. If I do a repeating event, the error does not occur. If it is a single event, it does occur. Whatever that means. I am just living with it for now.
I was wrong about repeating events. It happens even with repeating events.
CrockettDR
Church Employee
#12

Re: Calendar scheduling event for 11pm day before intended d

We found the problem causing this, a bug introduced about two weeks ago. We will provide the fix on about April 16 once our general conference limit change period is over and we can change systems again. In the mean time, I believe after you create the event, you can edit the event and fix the time.
davidrichey
Member
#13

Re: Calendar scheduling event for 11pm day before intended d

Thank you very much.
davidrichey
Member
#14

Re: Calendar scheduling event for 11pm day before intended d

As promised, it was fixed on April 16. Many thanks.
chris_hazeldine
Member
#15

Re: Calendar scheduling event for 11pm day before intended d

Seems like the problem I am seeing is similar but different. Trying to change an event from All Day to the specific time, now it is known. Each time I change the time and save the event shows as All Day based on shading, but with 7pm showing in brackets. When I hover over and click it says the event is 12am May 15th -11:59pm May 16th however when I edit the event it shows start and end on May 15th.

Nothing I do seems to make it stick correctly.
russellhltn
Community Administrator
#16

Re: Calendar scheduling event for 11pm day before intended d

chris_hazeldine wrote:Seems like the problem I am seeing is similar but different. Trying to change an event from All Day to the specific time, now it is known. Each time I change the time and save the event shows as All Day based on shading, but with 7pm showing in brackets. When I hover over and click it says the event is 12am May 15th -11:59pm May 16th however when I edit the event it shows start and end on May 15th.
Screen shots?
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chris_hazeldine
Member
#17

Re: Calendar scheduling event for 11pm day before intended d

MS Youth Dance.png
MS Youth Dance.png (31.15 KiB) Viewed 2085 times
Attached, it had vanished from the last time I made the change but had to apply a time to a Youth Dance now I have the poster and did it to me again. When I made the change and saved it looked ok but then moving to another month and back it shows as I advised in my post.
chris_hazeldine
Member
#18

Re: Calendar scheduling event for 11pm day before intended d

Wondering if there is anything on the radar to resolve all this funny calendar behavior?

Again having trouble entering events, attached are screen shots for the following:

1. Enter All Day Event entry - Primary Presentation - Ellenbrook (29-Nov-15)
2. Change calendar to another month then come back to November - now entry spans 29-Nov and 30-Nov (image 1)
1 - Calendar Display.png
1 - Calendar Display.png (30.73 KiB) Viewed 2012 times
3. Edit and change back to 29-Nov-15 start and finish (image 2)
2 - Edit Date.png
(10.82 KiB) Not downloaded yet
4. Again shows correctly in Calendar (image 3)
3 - Display Good.png
3 - Display Good.png (6.22 KiB) Viewed 2012 times
5. Jump to October and back - now entry again spans 29-Nov and 30-Nov (image 4)
4 - Page Refresh.png
4 - Page Refresh.png (5.71 KiB) Viewed 2012 times
Time Zone GMT+8 - Perth Australia, latest Chrome Browser
lajackson
Community Moderators
#19

Re: Calendar scheduling event for 11pm day before intended d

chris_hazeldine wrote:Wondering if there is anything on the radar to resolve all this funny calendar behavior?
I honestly have come to the belief that they do not know what is happening or how to fix it. If not that, then they are swamped with other priorities.

Daylight Saving Time ends in the U.S. on the first Sunday in November. Although that should have nothing to do with events at your location, it appears that the DST bug has struck again. We see this twice a year like clockwork. [sorry -- smile]

It must have something to do with the way the Calendar handles time zones and DST changes, and it appears to be an equal opportunity glitch that affects calendars worldwide.
russellhltn
Community Administrator
#20

Re: Calendar scheduling event for 11pm day before intended d

lajackson wrote:, and it appears to be an equal opportunity glitch that affects calendars worldwide.
Only if your location observes DST. :)
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.