Tech Forum Archive

Computer out of warranty...

3 postsstarted by cstenbergh 2,246 viewsoriginal topic

cstenbergh
New Member
#1
Hi,

We have a Lenovo All in one PC where the display no longer works and the PC is out of warranty. What should I do?

Thanks!

Christian Hansen
Technology Specialist
Tooele Valley Family History Center
aebrown
Community Administrator
#2
cstenbergh wrote:We have a Lenovo All in one PC where the display no longer works and the PC is out of warranty. What should I do?
You can certainly call FamilySearch Support at 866-406-1830 and use the voice menu to get FHC Operations support. They can answer your question.

Or you can also use the Family History Center section of the online help system and search for something like "computer warranty" to find relevant articles.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
russellhltn
Community Administrator
#3
According to the FHC Operations Guide, the answer is "contact FamilySearch Support."
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.