Tech Forum Archive

Members name shows up 3 times on membership record

4 postsstarted by eodcraig 1,093 viewsoriginal topic

eodcraig
New Member
#1
How do I delete names that are duplicated on a members record? This particular member is the head of household, but also shows up 3 times in the household below where it is family. More confusing questions coming soon! Thanks in advance.
russellhltn
Community Administrator
#2
First thing, make sure he doesn't have a son with the same legal name. Second, check for duplicate records.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
eodcraig
New Member
#3
The son is a different problem (record wise not personal). The father was a convert baptism, the Mission Home entered the father with the real birth date, and then for some reason entered him again with his wife's birth date but both have the same MRN. Their son was just baptized, almost 9 yo, he is showing up under the mother, not the father but does not show up anyplace else as a member. There are no duplicate records just duplicate names with different birth dates but the same MRN...
russellhltn
Community Administrator
#4
eodcraig wrote: same MRN.
Call Local Unit Support.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.