Can't edit any events

I think this might have started as a result of the 2.7.5 release, but I am unable to edit any events on the Calendar, even though I was previously able to do so. It doesn't matter whether the event was created by someone else, or I just created it myself. It doesn't matter what I change, or if I change nothing at all.

When I edit an event and then click "Update Event" I always get the error message "We were unable to process your request due to invalid data. Please check all fields and try again." -- and no changes are saved (I remain in the Edit Event screen).

The underlying webservice is returning a 422 status code "Unprocessable Entity" with no more details in the response.

Is this a repeating event? I notice there's a pop-over that asks what's to be changed. I know that question was asked in the prior version, but this pop-over looks different than I remember.

As a test, I created a single event, booked a location and then edited it - no problem.

russellhltn wrote:Is this a repeating event? I notice there's a pop-over that asks what's to be changed. I know that question was asked in the prior version, but this pop-over looks different than I remember.

Nope. It's a super simple ward event, with no facility, no repeats. I've also tried to edit events that book a facility. I simply can't edit any event. I can delete, so there's no problem with my permissions.

How about creating and then editing?

I am wondering if you clear cache does it work?

I got this response: If you edit the date on the end time it makes the start and end times the same and won’t let you save, gives the error.

jeffevannelson wrote:I am wondering if you clear cache does it work?

Clearing the browser cache makes no difference.

russellhltn wrote:I got this response: If you edit the date on the end time it makes the start and end times the same and won’t let you save, gives the error.

Although I can duplicate this behavior if I edit the date for the end time, this issue is not relevant to the topic at hand, since I have not been editing dates, and the start and end times are correct (they are different and the start is before the end) -- yet I still get that error message.

russellhltn wrote:How about creating and then editing?

As I mentioned in my original post, I get the error both on existing events, and on events I just created.

Hi! I have the same problem I can't create events and also edit events for that matter.

Kindly address the matter we need to plot the activities for this year.

Thank you.

Joshua001 wrote:Hi! I have the same problem I can't create events and also edit events for that matter.

If you can't create events, then I really don't think this is the same problem as I was experiencing. Mine was due to a software bug, which has since been corrected. I was always able to create events, but was not able to edit them while the bug existed.

If you can't create events, then chances are that you are not actually designated as an editor for any of your ward's calendars. You should check with a calendar administrator (such as your ward clerk) to make sure that you are listed as a calendar editor, either by name, or by virtue of a standard calling that you have.

Joshua001 wrote:Kindly address the matter we need to plot the activities for this year.

You need to work with your clerk to make sure that everything is set up correctly with your calendar. I'm pretty confident that will fix your issue. There's nothing that other forum members can do to fix your ward's calendar setup. If you can't create events after you've been added as a calendar editor to at least one calendar, then report back here exactly what is happening and we'll see if we can give you some guidance.

I'm experiencing the same issue reported in this thread. I don't know if a new bug has surfaced, or if the original bug wasn't fully resolved, but it's happening to me. I open an existing repeating event, make a change and when I click on "Update Event" I get the error, "We were unable to process your request due to invalid data. Please check all fields and try again."

I don't even have to make a change to get the error. If I just open the repeating event and then click on "Update Event" without changing anything, I still get the error.

Is it happening on every event you try to edit, or just a specific one?

sbradshaw wrote:Is it happening on every event you try to edit, or just a specific one?

Or just all repeating events?

Even if you didn't change it, I would carefully examine the data, particularly the date/times. I remember bugs in the past where the date/time would default to values that didn't work.

Currently for a repeating events associated with a building, you probably cannot update that event for the entire series. It just returns to the create screen. We have that on our hot list to fix. Also, in some cases when you update an event, the setup and cleanup times are going blank and that may be causing problems. We hope to have that fixed soon too.

Dave Crockett - calendar product manager