Photo Directory

The photos that appear are different depending on where I view them from. On my iPhone I see some people, but when viewing the directory on my desktop, I see different people. Also, some have photos if I view it by household but not by individual. Is there a way to link these? And how do I make it so people can see my family's photos on the website, whereas right now they can only view them in the app? Thanks for any advice you can lend.

Photos have to be approved before they show up. Apparently some LDS Tools clients seems to bypass that.

who approves it? The ward clerk? Because he can't seem to make it work either. And why is it different depending on if you are looking on a desktop or on the app? We are trying to make a ward photo directory and we are having trouble with the photos showing up. Shouldn't I be able to add my own photo? I can only add it on the app and not on the desktop.

annlpeterson wrote:who approves it? The ward clerk? Because he can't seem to make it work either.

The ward clerk is one person who can approve it. But I think it has to be approved in lds.org/directory. Instructions on how to approve photos can be found in the Help file.

annlpeterson wrote:And why is it different depending on if you are looking on a desktop or on the app?

My guess is that there's a prior photo that was approved. I can't remember all the details about where unapproved photos appear. But I'm thinking the the unapproved new photo is in some places and prior approved photo is in the rest.

annlpeterson wrote:Shouldn't I be able to add my own photo? I can only add it on the app and not on the desktop.

You should be able to add it, but it would still need approval to show everywhere.

annlpeterson wrote:who approves it? The ward clerk?

The ward clerk is one. Any of the default administrators can approve. Default administrators are the members of the bishopric, clerk, all assistant clerks, executive secretary, and ward website administrator.

annlpeterson wrote:Shouldn't I be able to add my own photo? I can only add it on the app and not on the desktop.

Yes, you should be able to upload your own photo if you are the head of household or the spouse. Adults in the household, or those over 18, should also be able to upload but there have been problems in the past. This bug has not been reported as being corrected in the forum.

Photos cannot be uploaded using Firefox at this time. If you are using that browser switch to a supported browser such as IE or Chrome. If you try to use Firefox you should get an error/warning message telling you to use a supported browser.

If you are using a supported browser (not Firefox) and you cannot upload a photo you will have to provide the steps you are taking to upload and any error messages or where the process fails so we can track down where the problem lies.

Thanks so much!