[Moderator note: This thread was split from the iMOS data dissapearing thread because the topics are different. Please follow the Code of Conduct and "Do not start a new topic in an existing thread; instead start a new thread."]
JD Lessley Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
To receive technical support for IMOS, please use the Feedback link (at the top of the page). Under Category, select Report Technical Errors or Problems. Your message will then be routed to the correct support group. Thanks!