Pixelated pics in directory

When uploading JPG or PNG files for family or individuals, with or without resizing, via Chrome or Safari, on a Mac, the pics are pixelated.

Anything that will fix the issue?

What size are you uploading? I'd think pixelation would come from some kind of attempt to upsize or downsize the photos.

Thanks for the response.

Doesn't matter what size. I have done the native size of the picture and resized it to the 500x375 pixel parameters outlined on the directory website.

Is this only for new pics you upload or do you see the same problem with older pics?

Haven't tried older pics because I'm trying to post updated pics of each of our family members for Ward and Stake use. Helps with putting names with faces for callings, visits, talks, etc.

Sorry, what I meant was do you see the problem for older pics already in the directory, or only on the ones you uploaded recently? I'm trying to verify it's a new problem and it's on the upload side. Not something on the display side.

Thanks for the clarification.

Looks some are good and some are not. Don't know which pics have been updated recently however. Sorry I'm not more help there.

I've been regularly uploading photos via Chrome on a Mac for the last 2 months and have had no problems with this. It's probably been 2 weeks since I've uploaded photos, though, so maybe there's a new problem?

I upload pictures for a YSA ward. I have also had problems with severe pixilation in the last few months. This started approximately 3 months ago. Older pictures uploaded prior to this problem still appear fine. I upload images in the original format and assume the website is reducing the size of the pictures during the upload process.

I upload photos regularly and haven't noticed any issues with pixelation. I edit and crop the photos before I upload them.

Are you uploading pictures straight from the camera, or do you edit them before uploading them?

For clarification: are you seeing pixelation or moiré patterns?

richardalanwhite wrote:I upload pictures for a YSA ward. I have also had problems with severe pixilation in the last few months. This started approximately 3 months ago. Older pictures uploaded prior to this problem still appear fine. I upload images in the original format and assume the website is reducing the size of the pictures during the upload process.

I had this same question and after discussion here on the forum, it was determined that the website is using about a 50% quality level for the JPG when it processes it. I have the same "ugh" feeling when I see the quality. I've wondered if files uploaded via LDS Tools app go through the same compression but haven't tested it.

Sadly, it doesn't seem like the devs are aware of this or interested enough to increase the quality level. It is common for websites to compress the image after upload -- facebook does it -- but people do have an expectation that it still looks decent afterwards. Right now, the quality setting they are using isn't really good.

I've had the same problem. I am trying to upload pictures for the ward and they are high resolution photos that end up looking pixelated. Interestingly, they almost look better when I click on a picture and it opens up the larger version. Of the pictures already on the directory, some look OK and others look very pixelated. Weird...