New Member
When trying to add a photo on the Local Unit Directory I am getting this error, "Error #2032". Could someone please look into this? I have tried on Chrome, Internet Explorer and Safari and get the same error on all browsers.
Error #2032
Community Administrator
Is this a photo for yourself or someone else? How large is the photo (both in pixels and filesize)? Is it a JPG or something else?
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New Member
It is a photo of myself. The pixels/filesize is irrelevant because I can't even get to the step of uploading. The error displays directly after I click, "Add a photo". I can send you a screenshot if you would like.
I am a bishop and with tithing settlement coming soon I want to take pictures of all ward members that come see me so we have a great online directory!
I am a bishop and with tithing settlement coming soon I want to take pictures of all ward members that come see me so we have a great online directory!
Community Administrator
The app is attempting to display the Upload Guidelines. It's using Flash. Error #2032 is a flash error. So that would explain why it's happening in multiple browsers, but it's probably an issue with that particular computer.
I turned up this YouTube video on how to fix Flash errors on PCs: Learn How To Fix Error 2032.
I turned up this YouTube video on how to fix Flash errors on PCs: Learn How To Fix Error 2032.
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New Member
Thanks! The video was interesting but the options recommended are very time consuming. I was able to get it to work by opening a "New Incognito Window" in my browser (recommended by another YouTube video I found). Doing so fixed the problem.
Community Administrator
So the program is probably fine, it's just some user settings or a flash cache that's corrupted.schaefman00 wrote:I was able to get it to work by opening a "New Incognito Window" in my browser (recommended by another YouTube video I found). Doing so fixed the problem.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
New Member
Agreed! Thank you for your help!