Multiple events for same time and location

StreeterJA wrote:Two families have scheduled the same building for Thanksgiving Day activities and are in direct conflict. This also happened last year. Is there something we are doing wrong in scheduling or is this a system bug?

First - are you sure both of these are an event? You can have apparent double-booking when one is only a restriction added by a Building Scheduler.

Did either of these events use "other locations" and then named the building? If so, then they didn't really book the building.

Second, are they using the same rooms? The system will allow the building to be used by two events as long as the different rooms are selected.

Any possibility you have duplicate buildings or duplicate rooms?

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.