New Member
We are having the problem that some of our Ward members are not listed on everyone's devices. Some find them on their phone app, but I don't find those members on my computer or phone. Do I need to somehow "update" my devices?
Are the people who can see the additional people members of the bishopric or clerks? It may be that some members have their profiles set to "Leadership Only" which means that only bishopric members, clerks and the executive secretary can see their information.doger wrote:We are having the problem that some of our Ward members are not listed on everyone's devices. Some find them on their phone app, but I don't find those members on my computer or phone. Do I need to somehow "update" my devices?
It is possible for your device to be out of sync but if you look at https://lds.org/directory directly then that can't be out of sync. Since it sounds like you've already checked directly on lds.org I suspect it's an issue of privacy settings.