New Member
Before moving, I located the ward that I was supposed to be in and it was verified by the bishop that I would be in the correct ward. However, on the app and Church's directory, it shows me in the wrong ward. How do I correct this?
Welcome to the Forum!
This would be your clerk / membership clerks duty to work with you to insure your records are in the correct ward, with the correct address, etc. I would speak to the Ward clerk/membership clerk of your new ward and ask them to "check" it, contacting their stake clerk for additional help. If your records have been sent incorrectly to another ward, but your new address is clearly in their ward, they will request them. If (your records are) already in the correct ward, they (your new ward clerk) should begin a process to see why the wrong ward is showing for you in the directory.
Begin at the Ward level, but keep some careful notes about who you talk to and what they try!