How do you change user accounts?

21 postsstarted by KirkmanJ 7,594 viewsoriginal topic

New Member
#1
I just got an ipad 2. My son loaded the gospel library app and logged into his account. It won't let me log into another account. Does it not allow multiple accounts? I'm a mormon....I got lots of kids that use this device and I would rather all there markings be on there account not mine....please help.
Member
#2
From the Main Library screen select settings in the bottom left corner, in the settings menu select the user name at the top of the menu then click Sign Out
There are 11 types of people. Those who understand Gray Code and those that don't.
Community Administrator
#3
KirkmanJ wrote:I just got an ipad 2. My son loaded the gospel library app and logged into his account. It won't let me log into another account. Does it not allow multiple accounts? I'm a mormon....I got lots of kids that use this device and I would rather all there markings be on there account not mine....please help.
What do you mean by "won't let me log into another account"? What happens when you try?

I don't have an iPad, but on my Android version of Gospel Library, if I want to switch accounts, I have to Sign Out first. Then I can sign in with another account. I just tried it, and it worked fine -- once I signed in with the other account, all the markings for that account appeared.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
New Member
#4

I logged my son off, now there is no place to put

My loggin info into.
New Member
#5
Looks like a bug...I submitted in under feedback...just a pain.
New Member
#6
I have a similar issue as my wife signed in using my ipad, and now the sign in screen auto populates to her username. There doesn't appear to be any way to delete that or enter a different username.
New Member
#7
Hello all,

I'm experiencing the same problem with my iPad. Did we decide it was a bug? It works for android?

Jill
Member
#8
when I tried it before I logged back in with the same account so i didn't notice that the username field was uneditable, It works in GL 2.5 but the username field in GL 3 can't be changed.
There are 11 types of people. Those who understand Gray Code and those that don't.
New Member
#9
Has there been a resolution to this problem. I am experiencing the same bug that won't let us change user names. Even signed out, trying to sign on, the fields are auto-populated with one user that can't be changed.
New Member
#10

Changing LDSAccount Username

Has anybody else noticed that once you sign in with your LDSAccount username, there is no way to change it in the application without completely uninstalling GL from the device?

On my android devices, I can edit the username filed. On my iPad mini I can't edit the username field after I have successfully signed in to an LDSAccount.

Is this intentional? It is certainly a pain in the neck.
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Paul Pehrson
Community Moderators
#11
[Moderator note: The previous post was merged with this thread discussing the same topic.]
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
New Member
#12
Is this issue being looked at? I just tried and it won't let me erase my wife's login name.
Member
#13
The app does not support multiple accounts. Doing so is on the backlog. In the meantime, reinstall the app if you need to change username.
New Member
#14
In training Senior Missionary Couples I have a found a couple that has two iPads, but the husband has signed into both. Therefore any changes his wife makes in Gospel Library show up on his as well. We tried to change the sign in person, but the person is filled in when we go to sign in, and there appears there is no way to change it.

Is there a way, other than uninstalling and reinstalling the application?
Community Moderators
#15
No, you will need to uninstall and reinstall. Since they are syncing notes with LDS.org, none of their notes will be lost, but they will need to re-download any content they had downloaded for use offline.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#16
This happened to me too. Had to uninstall and reinstall to fix.. iPhone.
New Member
#17
Just as a heads up, this issue is still not resolved, but the work around (uninstalling then reinstalling and signing in with the different account) does work ...
New Member
#18
Still unresolved. August 2016. I just sent feedback to gospel library requesting a bug fix. If any of you would like to do the same maybe it'll bring enough attention to fix the issue.
New Member
#19
Experiencing same issue. Would love the capability to sign out a user and sign in with my account on a shared iPad.
New Member
#20
I am also having the same issue. It would be nice if this could be fixed. Thank you for this great app! This is the only trouble I have ever had.

By the way, in my case, my wife and I shared my account. However, when I became the ward membership clerk, I felt it was best for me to create a new user ID and for her to use her own account. I did that mostly to make sure that all our other devices would no longer be able to login with my account ID in case we missed it somewhere.
Community Moderators
#21
In previous version of Gospel Library for iOS, the only way to sign in as a different user was to uninstall and reinstall the app. In Gospel Library 4.0 you are now able to sign out of Gospel Library and sign in as a different user. Go to Settings and tap on your username. Then tap Sign Out. Next, press Sign In and type the username and password you want to log in as.
Samuel Bradshaw • If you desire to serve God, you are called to the work.