Gospel Library Using 2.2 GB of storage?

17 postsstarted by jrdouglas 8,831 viewsoriginal topic

New Member
#1
I am consistently running out of storage space on my iPhone 5 and it turns out that the largest single consumer of storage is my Gospel Library app using 2.2 GB of space. I figured that the app must have automatically downloaded all of the available content, so I went into the app and started deleting things, beginning with videos. However, it didn't seem to make any difference. I then proceeded to delete everything except for the scriptures, but my storage is still being used by the app (although it did drop to 2.1 GB at one point).

Is this normal? When I remove items from the collection (and I watch them gray out) are they really being deleted from my device? Any suggestions would be appreciated. Thanks!

Gospel Library 3.4.4
iOS 7.1.2 on iPhone 5 GSM
iOS Locale: en
Version: Schema 2.0.0, Catalog 70
New Member
#2
Ouch, more than a week and no suggestions. I think I'll try deleting the app entirely and reinstall.
Community Moderators
#3
Have you downloaded/watched or listened to any conference talks or other content in the app? I'll bet the audio or video files for those were downloaded and not deleted.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#4
I am having the same problem, except my app is using 4.8 GBs. Something is seriously wrong with that. Should I delete the app altogether?
New Member
#5
Waiting for help. I need the functionality but max out storage daily. Gospel library is at 5.3 HELP!
#6
If you find that even when deleting available content on the app doesn't seem to be freeing storage space, I recommend using the Clean Master application. It works great for me and is very popular and effective. The app can free all the junk from other apps on your mobile that are most likely causing the storage confusion.
New Member
#7
I don't know if this will help you or not, but the same happened to me. I went into settings, then Downloaded Media and found a conference video hiding in there I didn't even know about. Hope it helps.
New Member
#8
My iphone 4 has the same problem. I delete files but it just keeps growing. Im going to have to delete the library until the problem is fixed. The version from a year ago was fine but unfortunately i updated a few weeks ago snd the problem started.
New Member
#9
What if you don't have any downloaded media. I've deleted pretty much everything except the Book of Mormon. Could it be all the notes and tags? I'm out of ideas.
Community Moderators
#10
rchevali wrote:My iphone 4 has the same problem. I delete files but it just keeps growing. Im going to have to delete the library until the problem is fixed. The version from a year ago was fine but unfortunately i updated a few weeks ago snd the problem started.
If you're on an iPhone 4, the latest operating system you'll be able to run is iOS 7, which isn't able to run the latest version of Gospel Library. I'm guessing you're running a version of Gospel Library 3. Gospel Library 3 is no longer receiving updates (apart from continual improvements in Gospel Library 4, which require a newer version of iOS).
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#11
Not it's taking up nearly 5 gigs. I don't know what to do.
Community Moderators
#12
Lmhogrl wrote:Not it's taking up nearly 5 gigs. I don't know what to do.
How many books do you have downloaded?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
Community Administrator
#13
I think there's a "download all" selection in some places. That could add up quick.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Senior Member
#14
Lmhogrl wrote:Not it's taking up nearly 5 gigs. I don't know what to do.
For the Android version:
If you have things downloaded you no longer need, you can remove them. Tap the 3 dots in the icon. You can download or remove individual books (or conference issues) or if you go to the top level icon you can remove the entire set with a single tap.

I would assume the iOS version is similar, but have no experience with it.
New Member
#15
Hi. I’m having a big problem with the storage I’m using on gospel library. On my iPad it is 8.3GB whereas on my iPhone 6 the same app is only using 243 MB.

I’m afraid to reinstall it in case I lose all my markings. I do not have any notes of any kind.
Community Moderators
#16
raykearney wrote:Hi. I’m having a big problem with the storage I’m using on gospel library. On my iPad it is 8.3GB whereas on my iPhone 6 the same app is only using 243 MB.
Do you have videos and/or audio files downloaded and taking up space in Gospel Library on your iPad? You can check under Settings > Downloaded Media. Also, do you have a lot of books downloaded? Some users, for example, download all of the content from all of the sections of the app. It wouldn't take up 8 GB, but could take up a good amount of space.
raykearney wrote:I’m afraid to reinstall it in case I lose all my markings. I do not have any notes of any kind.
Are you signed into Gospel Library with your LDS Account? Are your markings syncing between your two devices and with LDS.org (check by signing into LDS.org and going to recent chapters that you highlighted)? If everything seems to be syncing correctly with your LDS Account, then you don't have to worry about deleting the app – your markings are tied to your LDS Account, not your iPad. If you are not signed in with your LDS Account, sign in, wait a few minutes, and check to make sure recent markings have synced before deleting the app.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#17
Kindly download my previous gospel library for the month of february 2018