Tech Forum Archive

USING IE, trying to edit profile and add photo

4 postsstarted by FrankieLapina 1,103 viewsoriginal topic

FrankieLapina
New Member
#1
I am using IE but the Firefox not supported warning message appears: "Sorry for the inconvenience, Firefox is not currently supported for image uploads. Support for Firefox will be added in a future release." I am not using Firefox and never have. any help? is IE not supported as well? thanks in advance!
russellhltn
Community Administrator
#2
What version of IE are you trying to use?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
FrankieLapina
New Member
#3
IE 11, update 11.0.8
russellhltn
Community Administrator
#4
FrankieLapina wrote:IE 11, update 11.0.8
Interesting. That's what I'm running.

I don't have access to the "admin" photo upload, but for my household, I can get as far as selecting the file without any problems.

Perhaps there's a security restriction/security software that's creating problems?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.