Tech Forum Archive

I can't edit the building locations

11 postsstarted by perryk 1,805 viewsoriginal topic

perryk
New Member
#1
I am the stake website administrator. For the last few weeks I have not been able to edit the building locations of the buildings in my stake to update building scheduler information. Is this just happening to me or is this a problem with everyone? Is it a bug? When will it be fixed?

Thank you for your help.
jeffevannelson
Church Employee
#2
Stake Clerks can edit but website admins cannot.
LDS.org Team
perryk
New Member
#3
Since when? I have always been able to in the past.
russellhltn
Community Administrator
#4
"Stake Website Administrator" is listed as a default administrator, so I'd expect them to be able to edit locations.

I'd ask the stake clerk to check the CDOL to make sure you are still listed in that calling. You may still have edit rights to the calendars, but have lost administrator rights.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
perryk
New Member
#5
If I am indicated correctly on MLS shouldn't I also be indicated correctly on CDOL? Don't these two programs work together?
aebrown
Community Administrator
#6
perryk wrote:If I am indicated correctly on MLS shouldn't I also be indicated correctly on CDOL? Don't these two programs work together?
That's the plan. Occasionally they are not completely in sync, which can in most cases be fixed by following the steps outlined in Correcting duplicate or missing callings.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
russellhltn
Community Administrator
#7
perryk wrote:If I am indicated correctly on MLS shouldn't I also be indicated correctly on CDOL? Don't these two programs work together?
They do, but:
1) You could have been put into a custom position of the same name. Custom positions do not confer any rights.
2) Sync failures between MLS and CDOL are not uncommon. The websites take their cues from CDOL. So checking CDOL is part of the troubleshooting process.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
perryk
New Member
#8
I checked with my stake clerk and he shows on CDOL that I am indeed listed as the stake website administrator. Also, I appear correctly on the website directory as a website administrator. What else could be wrong?
aebrown
Community Administrator
#9
perryk wrote:I checked with my stake clerk and he shows on CDOL that I am indeed listed as the stake website administrator. Also, I appear correctly on the website directory as a website administrator. What else could be wrong?
You didn't mention whether your stake clerk verified that you are on CDOL with the standard calling of "Stake Website Administrator"; if by chance you have a custom calling with that name or a similar name, that would explain the lack of permissions.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
jeffevannelson
Church Employee
#10
I was wrong saying stake website admins cannot edit buildings they can. It appears its not for every stake website admin but it might be specific to perryk. We are working finding out more.
LDS.org Team
russellhltn
Community Administrator
#11
perryk wrote:I checked with my stake clerk and he shows on CDOL that I am indeed listed as the stake website administrator.
If it's listed in orange print, then it's a custom position and won't work.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.