Cannot update any personal information

I am trying to update our phone numbers and email addresses. I went to "My Household", Clicked the "Edit" tab and hit "Edit" next to the email address, entered new email address, hit "save" and nothing changes. It wont let me change anything.

By chance, are you a "child" in that household? There's been problems with that in the past.

I also have been trying to update my info with the same results of nothing saving. I am not a child and listed under head of household. This is extremely frustrating.

What happens if you go back in? I've found that changing privacy settings doesn't appear to "stick" - until I start a new session and go back in. It's as if the backend is updated, but some local variable used by the browser to display the information isn't updated.

Can someone help please - it wont save my changes getting a tad frustrated

If you're not able to edit for whatever reason, your ward clerk or a ward assistant clerk would be able to make the changes for you... (I know this doesn't answer your question directly.)