Move Media Player add-on problems in firefox3

When I tried to install the Move Media Player I got this error:

Firefox could not install the file at

http://player.movenetworks.com/pub/E7A2 ... 103010.xpi

because: Unexpected installation error
Review the Error Console log for more details.
-203

Can anyone advise me?

Albin wrote:When I tried to install the Move Media Player I got this error:
Can anyone advise me?

I still use Firefox 2 and the new Move Media Player is very goofed up, although I can get it to work, sort of. The audio is fine, but the video does not display properly. It is distorted in one direction or the other, depending on the current download speed.

I have fired off several reports to the help desk, but they do not yet seem to grasp the problem. I keep getting parts of the help file spit back at me. I have read all of that information and it does not solve the problem. Using their online change settings page does not work, either.

I don't know what more I can do, except maybe trying to ask in French instead of English. [grin]

Albin wrote:When I tried to install the Move Media Player I got this error:
Can anyone advise me?

I tried to use FF3 with Move Media Player but mine installed the add-on/plugin fine, restarted FF and played without any problems so unfortunately the issue is not consistent. Sorry I couldnt help more.

Not trying to run you off, but you will probably get a more definitive answer to your question here...

http://forums.mozillazine.org/

Mike

Albin wrote:When I tried to install the Move Media Player I got this error:

Can anyone advise me?

Maybe reading the LOG file?
On my Suse I can see it (the console log I mean) pressing Cntrl+Alt+F10 keys.
I've not idea if this apply (console log I mean) into MS OSs.

Can you let me konw which URL you use to install media player?

simon wrote:Can you let me know which URL you use to install media player?

There is a How to Listen page available from http://www.lds.org/broadcast.

But if by "media player" you mean the Move plugin, which is also refered to as the "NEW Media Player," you can find it at http://lds.org/move/ .

At first, I met the error when installing.
I cleared Private Data and restart FF3.0 after uninstalling.
And re-installed the player, this time it was successful.

Hope it is helpful for you.

In prepartion for watching Conference via the internet I thought I better check my installation is fine etc so I turned to watch some of the R/S Conference with the new LDS Move Player.
I linked up the laptop to our LCD TV and I have to say that the picture quality was the best ever I have watched from the church. I assume it will be using surestream technology as its perfect for broadcasts with little movements but even so the technology of this must be even better now as I noticed the quality looked better.

dkjorgi wrote:I assume it will be using surestream technology as its perfect for broadcasts with little movements but even so the technology of this must be even better now as I noticed the quality looked better.

It looks even better than SureStream, because it is not SureStream. Rather, it is technology from Move Networks. And I agree, it is impressive quality!

Alan_Brown wrote:It looks even better than SureStream, because it is not SureStream. Rather, it is technology from Move Networks. And I agree, it is impressive quality!

Is the video of the proper ratio? Does it change sizes and proportions based on download speed? I ask, because I still have the problem I mentioned back in post #2 of this thread.

I noticed just before the RS General Meeting that they added a link so someone could go back to the old player. I tried that link. It did return me to the old player, but not to the quality that the old video used to have. Even with the old player the video now has all of the same problems the new player has for me.

So my only conclusion is that something has changed in the presentation of the video itself that my computer, or FireFox 2 is not liking. But nothing happens at the rendering link to solve the problem.

I sent some screen shots to Move Networks (via someone at CHQ) but have heard nothing back.

To their credit, I had no trouble at all connecting live during the RS General Meeting. Nary a glitch, impeccable sound, no stalling. Everything was fine, except for the underlying video display problem that showed up when the new Beta showed up, and now also exists with the old player.

But I know that the organ stops are round, not oval, and that the wonderful RS chorus was not fat.

Albin wrote:When I tried to install the Move Media Player I got this error:



Can anyone advise me?

I found that I had to close Firefox, then go to my downloads and install the update. After that I restart Firefox and everything was fine. Good luck.