There's two possible sources of the problem. First, the CHQ may not properly understand the address or your boundaries. For the latter, I'd suggest you go to the CDOL and look at your ward boundaries on the map. Make sure they correspond to what you expect them to be. You might also input the addresses into maps.lds.org and see what ward comes up.
The second source of problems is that some clerks think they're being helpful when they specify the new ward when moving records. Unless they are moving records to a specialty ward, such as a language or singles ward, that's not necessary and may actually be detrimental. The clue here would be if the records keep coming from the same ward.
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