Attachments not found?

7 postsstarted by alandd 3,878 viewsoriginal topic

Member
#1
I made an attachment on this thread: https://tech.lds.org/forum/viewtopic.php?f=16&t=18431

Today, when I click the link to download the attachment:

- I get a page that says "The selected attachment does not exist anymore."

- The download counter for the attachment is incremented even though no download occurred.

As seen in the thread, the community administrator thinks it is a permissions problem.

Since I uploaded the file I don't need to download it. But, if others are having the same issue, they cannot download the file either.
Community Administrator
#2
We've noticed a number of bugs with the forum software of late. We've alerted TPTB that have control of the server.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Member
#3
Thank you.

What does TPTB mean?
Community Administrator
#4
TPTB = The powers that be.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Member
#5
russellhltn wrote:TPTB = The powers that be.
Ah, "Them." ;-)
Community Administrator
#6
Should be fixed now.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Member
#7
Thanks. Works for me, now. Excellent!