Calendar very slow to open

7 postsstarted by ClarkHall 1,426 viewsoriginal topic

Member
#1
Is it just me or do a lot of people find it takes a very long time to open the calendar? I don't mean on Sunday, all the time like right now it is 9:30 pm on Thursday?
Community Administrator
#2
Does seem noticeably slower then usual.
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Member
#3
For the last several weeks it may take over 5 minutes. Most of the time I get frustrated and leave the site. Last night after 15 minutes it still would not open on my Ipad Air.
Community Administrator
#4
Both last night and this morning, it is very responsive for me. So that makes me wonder if there is something about your calendar data, or your browser or computer. Have you tried opening it on different computers? Using different browsers? When connected to different networks? Do others in your ward or stake have similar problems? Noticing how it works in different situations might give some clues about what the source of the problem is.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Community Administrator
#5
I have no idea how the server load is divided up. I'm wondering if there's a problem in the server farm, and we're just lucky to not be in the most affected units.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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Community Administrator
#6
russellhltn wrote:I have no idea how the server load is divided up. I'm wondering if there's a problem in the server farm, and we're just lucky to not be in the most affected units.
That's conceivable, but I'd think it unlikely. Answering some of the questions I asked in my previous post should help narrow down if that is a possibility or not likely at all.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Member
#7
My iPad air seems to be the problem, I tried to open on my office computer and it worked just fine Friday. Tried the iPad just now and it will not open.