Tech Forum Archive

Can't play MP4 videos

7 postsstarted by dsolmes 6,437 viewsoriginal topic

dsolmes
New Member
#1
[Moderator note: I split this topic from this topic, since it deals with a separate issue.]

I cannot play any MP4 videos on my computer. Windows Player will not play them. Last week I could comvert them in Real Player Cloud, and now I cannot! Why were they good before and not anymore? Shouldn't they be better and easier instead of worse and impossible?
Mikerowaved
Community Moderators
#2

Re: Did MP4 encoding change for Oct GC?

dsolmes wrote:I cannot play any MP4 videos on my computer. Windows Player will not play them. Last week I could comvert them in Real Player Cloud, and now I cannot! Why were they good before and not anymore? Shouldn't they be better and easier instead of worse and impossible?
Can you please be a little more specific, like what OS is your computer running? What version of Windows Media Player? Which video(s) are you not able to run? Thanks.
So we can better help you, please edit your Profile to include your general location.
russellhltn
Community Administrator
#3

Re: Did MP4 encoding change for Oct GC?

dsolmes wrote:I cannot play any MP4 videos on my computer. Windows Player will not play them. Last week I could comvert them in Real Player Cloud, and now I cannot! Why were they good before and not anymore? Shouldn't they be better and easier instead of worse and impossible?
Have you tried playing the same videos you could play last week? If you can't, then odds are your computer changed.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
JeffTurgeon
Member
#4
If you are in need of a really good player for the MP4s, we use the VLC player, it can play virtually all popular formats without using up a ton of resources.
strombergl
New Member
#5
So...I don't know if this is a related issue, but I am having playback troubles with the April 2014 general conference videos. They usually go well for a few minutes, and then playback on VLC suddenly freezes and the only solution is to close the video and re-open it. It always freezes in the same spots at the video, which makes me think that the index is broken or there are bad frames or something. I had planned to view 1 conference talk every week for my family but this error is really killing it.

Try it for yourself. This is Elder Scott's last talk: http://media2.ldscdn.org/assets/general ... nload=true

Play it in VLC on Windows. It should freeze around the 1:45 mark. Could we ensure that the next sessions of conference don't have this problem?

The console dumps a bunch of errors:

Code: 

avcodec warning: cannot decode one frame (3216 bytes)
avcodec warning: cannot decode one frame (1304 bytes)
avcodec warning: cannot decode one frame (1191 bytes)
avcodec warning: cannot decode one frame (96236 bytes)
avcodec warning: cannot decode one frame (2075 bytes)
avcodec warning: cannot decode one frame (423 bytes)
avcodec warning: cannot decode one frame (148 bytes)
avcodec warning: cannot decode one frame (162 bytes)
avcodec warning: cannot decode one frame (4227 bytes)
avcodec warning: cannot decode one frame (698 bytes)
avcodec warning: cannot decode one frame (311 bytes)
avcodec warning: cannot decode one frame (173 bytes)
avcodec warning: cannot decode one frame (6498 bytes)
avcodec warning: cannot decode one frame (1319 bytes)
avcodec warning: cannot decode one frame (603 bytes)
avcodec warning: cannot decode one frame (410 bytes)
avcodec warning: cannot decode one frame (13825 bytes)
avcodec warning: cannot decode one frame (3082 bytes)
avcodec warning: cannot decode one frame (1169 bytes)
avcodec warning: cannot decode one frame (1121 bytes)
avcodec warning: cannot decode one frame (28250 bytes)
avcodec warning: cannot decode one frame (5844 bytes)
avcodec warning: cannot decode one frame (2692 bytes)
avcodec warning: cannot decode one frame (2021 bytes)
avcodec warning: cannot decode one frame (17804 bytes)
avcodec warning: cannot decode one frame (4727 bytes)
avcodec warning: cannot decode one frame (2860 bytes)
avcodec warning: cannot decode one frame (1865 bytes)
avcodec warning: cannot decode one frame (18116 bytes)
avcodec warning: cannot decode one frame (5506 bytes)
avcodec warning: cannot decode one frame (2926 bytes)
avcodec warning: cannot decode one frame (2507 bytes)
avcodec warning: cannot decode one frame (24801 bytes)
avcodec warning: cannot decode one frame (6679 bytes)
avcodec warning: cannot decode one frame (3860 bytes)
avcodec warning: cannot decode one frame (2582 bytes)
strombergl
New Member
#6
Nevermind, it's because I'm using a ghetto download manager from 1999 to get the mp4s. It was the first one I could find that supported batch downloads and queuing. Apparently checksums hadn't been invented yet.
JeffTurgeon
Member
#7
Yeah, I downloaded the video and played it through VLC smoothly and without problem.