Tech Forum Archive

BUG REPORT: Missing Bishop's Info in the Ward Directory

4 postsstarted by coolaj86 939 viewsoriginal topic

coolaj86
New Member
#1
I'm in a YSA ward and although the Bishop has double-checked that his information is correct in both the family and individual section on lds.org, his email address doesn't show up in the ward leadership section of the LDS.org ward directory as expected.

See this screenshot:
http://i.imgur.com/CuOCnDl.png

He does, however, show up correctly in the iOS LDS Tools app and his 1st counselor does show up correctly on the ward directory's leadership section.
russellhltn
Community Administrator
#2
His email doesn't show up in the CDOL either. It's possible that being a bishop, (and a out-of-unit leader at that) the directory is pulling the info from a different database - one that was submitted by the stake when they made him a bishop.

Please be aware that this is a public forum. So the link to that PNG is now public.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
jdlessley
Community Moderators
#3
The bishop can go into CDOL and correct, or add, his e-mail address.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
jeffevannelson
Church Employee
#4
It appears out of unit leaders can access the units they are in but when members try to access the out of unit leader information its throwing a error so we will have to fix this.
LDS.org Team