trying to add restriction

13 postsstarted by slmoyer 1,346 viewsoriginal topic

New Member
#1
When I try to add a restriction the calendar "thinks" for about one second then does nothing. I'm unable to add the restriction I want.
Community Administrator
#2
Is it a repeating restriction? I'd try putting in a single instance and then edit it to make it repeating.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#3
It is a repeating restriction. I did put in one day only and it worked. As I looked forward on the calendar I noticed one of the days already had an event on it which I think prevented me from doing the repeating restriction. Thanks for your help!
Community Administrator
#4
slmoyer wrote:As I looked forward on the calendar I noticed one of the days already had an event on it which I think prevented me from doing the repeating restriction.
That shouldn't stop it. "Conflicting" restrictions can be placed on top of events.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#5
I tried doing the repeating restriction and it didn't work again. What should I try next?
Community Administrator
#6
What end date did you put on it? There's a two-year limit.

It's also possible that it's trying to go on top of something that's affecting it. It should be able to go on top of an event or another restriction, but perhaps there's something odd about whatever it's trying to go on top of.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#7
The restriction is for less than one year (the same calendar year, 2014).

The event on the calendar is a stake event, October 14 and 15. They put those as the start and end dates and then selected "All day event" under the event details section. That may be what is messing things up. Usually when I do repeating events I use the same date as the start and end dates, then put in the repeating information. I don't use different dates as they did. Any thoughts?
Community Administrator
#8
It's possible.

If your theory is accurate, then it appears there's no need for the restriction on that particular day. So I'd do two repeating restrictions - one from now until October 13th and one from Oct 16th to the end of the year.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Community Administrator
#9
slmoyer wrote:The event on the calendar is a stake event, October 14 and 15. They put those as the start and end dates and then selected "All day event" under the event details section. That may be what is messing things up. Usually when I do repeating events I use the same date as the start and end dates, then put in the repeating information. I don't use different dates as they did. Any thoughts?
Specifying a different start and end date means you are specifying an event that lasts two days. You didn't mention what the repeating rule is, but if you're trying to repeat a 2-day event every day, it's going to conflict with itself (the second day of the first instance conflicts with the first day of the second instance, etc.)

Although a 2-day repeating event could be useful in some obscure scenarios, it's probably not what you want. It's generally better to specify a 1-day event and then set up the repeating rule as desired.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Community Administrator
#10
aebrown wrote:Specifying a different start and end date means you are specifying an event that lasts two days.
Right. It's a two-day "all day" event.

I don't think it's repeating. Unless I'm reading it wrong, he's describing the event that seems to be blocking his repeating restriction.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Community Administrator
#11
russellhltn wrote:
aebrown wrote:Specifying a different start and end date means you are specifying an event that lasts two days.
Right. It's a two-day "all day" event.

I don't think it's repeating. Unless I'm reading it wrong, he's describing the event that seems to be blocking his repeating restriction.
Well, we can wait for slmoyer to weigh in. But he said: "Usually when I do repeating events I use the same date as the start and end dates, then put in the repeating information. I don't use different dates as they did."

But why would he be talking about doing repeating events with the same start and end date as opposed to the different dates, unless that event for October 14-15 somehow repeated?
Questions that can benefit the larger community should be asked in a public forum, not a private message.
New Member
#12
You guys are right. It's a two-day "all day" event, they didn't put any repeating information there, I said that part wrong.

However, I still am unable to add my repeating restriction. That is the only event on the calendar that I can see which would be in the way. I was told in a earlier post that repeating restrictions shouldn't interfere with events already on the calendar. So, I'm still on square one. What do I do?
Community Administrator
#13
If your restriction is not for the entire building, here's a workaround I've used:
  1. Take note of exactly which rooms the event uses.
  2. Edit the event to use some room not involved with the restriction.
  3. Create the restriction with your repeating rule.
  4. Edit the event to use the correct rooms again.
It's when you do step 3 that you will find out if it's truly that event that is causing the problem.

Another variation that can work even if your restriction is for the entire building is to move the event to a different date range (perhaps to 2016 or some other safe date). Then move it back to the correct date after you successfully create the restriction.
Questions that can benefit the larger community should be asked in a public forum, not a private message.