aebrown wrote:When you prepare to send the message, you'll see all the recipients listed in the BCC field. If the message is being sent to them, then their name should appear in that list. If it does, that might give you some clue. Perhaps the exact name will help you discover that their records really still are in your stake. Another possibility is that somehow their email address got associated with a different member of your stake. That would be unusual, and hard to track down, but it's a possibility. Or, the system could be malfunctioning, as suggested in the previous response.
On a Ward basis as the Exec. Sec. I have done what aebrown has suggested. I like the send a message alot, and the Bishopric has me use it in behalf for them. The Bishop has even on occasion used it himself. Sometime when a death has occurred in our ward the Bishop wants an immediate mass message sent out. Sometimes it is not really good to have that message go to family members so I go through and delete the family members from the BBC field. Great Tool.
I wish they would post edit items such as bold, italicize, and things like links etc.